Digital Scientists at a glance
Digital Scientists is a healthcare software and AI company in Atlanta, Georgia, founded in 2007. We design, build, integrate and run healthcare software and AI for health tech companies, providers, payers and the companies that serve them. A senior US team leads every engagement, and clients own the code, IP and roadmap. We built NeverAlone as a 90-day MVP and have run it since March 2021 for 30,000 patients across six states. This page puts the facts in one place. Most work starts with a free 30-minute conversation.
Updated
Founded in Atlanta, Georgia
Products shipped since 2007
Patients on NeverAlone, a platform we run
Recovered to date by CommuniCare's MDS platform
Who is Digital Scientists?
Digital Scientists is a software and AI company founded in 2007 and based in Atlanta, Georgia. We design, build, integrate and run healthcare software and AI, and healthcare is where our deepest proof sits.
Bob Klein founded the company in 2007 and is still its CEO. Since then we've shipped more than 200 products, and since 2021 we've run a 24/7 virtual care platform in production. Running a platform every day keeps us grounded in the challenges of everyday care delivery.
Clients own what we build: the code, the IP and the roadmap, in their own repositories from the first commit.
Company facts
| Fact | Detail |
|---|---|
| Company | Digital Scientists |
| Founded | 2007 |
| Headquarters | Atlanta, Georgia |
| Leadership | Bob Klein, CEO and founder. Nick Alexander, COO. |
| What we do | We design, build, integrate and run healthcare software and AI. |
| Who we serve | Health tech companies, providers, payers and the companies that serve them |
| Team | A senior US-based team leads every engagement and does the architecture and engineering. |
| Products shipped | 200+ since 2007 |
| Ownership | Clients own the code, IP and roadmap. |
| Support model | L2/L3 support for platforms we built, or build-operate-transfer to your team |
| Method | Discover, Experiment, Engineer, Optimize |
What does Digital Scientists build for healthcare?
New products, the integrations that connect them to the systems you already run, the AI that works on that data, and the operations that keep it all live. Each capability has its own page.
Most clients use more than one row. A new product needs EHR integration; an AI tool needs the data pipeline under it; a live platform needs someone on call. The same senior team carries the work from first Blueprint to production, so nothing is lost in a handoff.
Products we build cover telemedicine, patient portals, care management and clinical tools. AI work runs inside clinical and financial workflows, with a person approving every exception.
Healthcare capabilities
| Capability | What it covers | Page |
|---|---|---|
| Product development | New digital health products from Blueprint to MVP to production | Healthcare product development |
| Software development | Custom platforms, SaaS and clinical tools built under a BAA | Healthcare software development |
| App development | iOS, Android and web apps for patients, clinicians and staff | Healthcare app development |
| Telemedicine and virtual care | Video, phone access, triage and EHR-connected virtual care | Telemedicine and virtual care |
| Patient portals and apps | Portals, member apps and engagement platforms | Patient portals and apps |
| IT consulting | Ecosystem audits, vendor-neutral EHR selection, RFPs and roadmaps | Healthcare IT consulting |
| Integrations | EHR, behavioral health, lab, CRM, payer and claims systems | Healthcare integrations |
| EHR integration | Reading from, writing to and reacting to the EHR | EHR integration |
| Platform operations | L2/L3 support, monitoring and releases, or build-operate-transfer | Platform operations |
| AI development | Clinical documentation, coding, risk adjustment and MDS AI | Healthcare AI development |
| AI agents | Back-office agents for coding, MDS reviews, intake and claim follow-up | AI agents for back-office work |
| Ambient scribes | Clinical documentation from calls and visits | Ambient AI scribes |
Who does Digital Scientists work with?
Four groups: hospitals and physicians, post-acute and community care, plans and risk-bearing groups, and companies building or selling into healthcare.
Our longest healthcare relationship is with CommuniCare, a post-acute provider and health plan, which started with a 90-day MVP in 2021. We also work with founders, PE-backed software companies, researchers and medtech teams. Each link goes to the page closest to that kind of organization.
Who we work with
| Group | Who's in it | Example |
|---|---|---|
| Hospitals and physicians | Behavioral health and addiction, hospitals and health systems, physical therapy, physician groups, rural hospitals, surgery centers and anesthesia | Guardian: 99.9% transcription accuracy reading OR monitors |
| Post-acute and community care | Community and public health, home health and hospice, IDD providers, pharmacies, senior living, skilled nursing | NeverAlone: 30,000 patients, 96% treated in place |
| Plans and risk-bearing groups | ACOs and value-based care, Medicare Advantage plans | $10M+ risk adjustment improvement at 90%+ accuracy |
| Companies | Digital health startups, healthcare software and PE portfolio companies, labs and diagnostics, life sciences and research, medtech and devices, pharma and medical supply | Congruity Health: analytics MVP tracking 7,020 patients |
Which systems has Digital Scientists integrated in production?
PointClickCare and Netsmart (GEHRIMED) EHR data with patients matched across both, plus video, emergency calling, messaging and a managed device fleet. We've tested Epic in a sandbox. We can integrate with any system that has an API, a standard interface or a reliable export.
The status column is the honest part. Production means live on a platform we run today. Delivered means it ran in production for a project that has finished. Sandbox means we've built against the vendor's test environment, not a live health system. Capability means the system offers a way in and we'd prove it in a sandbox before the build.
Integration detail by system family is on the healthcare integrations page.
Systems integrated, with status
| System | What it does | Status | Where |
|---|---|---|---|
| PointClickCare | EHR data | Production | NeverAlone; CommuniCare MDS, now run by CommuniCare |
| Netsmart (GEHRIMED) | EHR data, with patients matched across EHRs to PointClickCare | Production | NeverAlone |
| Acclivity Health | Diagnosis and risk data | Delivered 2023 to 2024 | CommuniCare risk adjustment |
| Claims and eligibility feeds | Third-party administrator files | Delivered | Congruity Health analytics |
| AWS Chime | Video | Production | NeverAlone |
| Bandwidth | E911 emergency calling | Production | NeverAlone |
| Twilio | SMS and one-time codes | Production | Platforms we run |
| Custom care management platform | Replaced Salesforce for care coordination | Production | NeverAlone |
| Managed iPads (MDM) | Device fleet with remote wipe and cellular failover | Production | NeverAlone, 750+ devices |
| Amazon Bedrock and Claude | AI models inside the client's own AWS account | Production | Client AI work |
| Epic | FHIR R4 APIs | Sandbox | Tested against Epic's FHIR sandbox |
| Any other system | An API, a standard interface or a reliable export | Capability | Scoped in the Blueprint |
EHR-by-EHR status: EHR integration.
What results can Digital Scientists point to?
Production results on named client work, each with a case study. The largest is NeverAlone, a virtual care platform we built and still run for 30,000 patients across six states.
Every figure below is the one we publish, with the client named and the case study linked. Where a number is a forecast, the table says so. Risk adjustment and MDS are both CommuniCare work: the risk adjustment project was delivered in 2023 and 2024, and the MDS platform was built from April 2024, then handed to CommuniCare's own team.
Patients across six states on NeverAlone
Recovered to date by the MDS platform
Minutes per clinical note with HealthContext.AI
Results by client
| Client | Result | What we did | Case study |
|---|---|---|---|
| NeverAlone · CommuniCare | 30,000 patients across six states, 100,000+ calls a year, 750+ devices, 96% treat-in-place | Built a 24/7 virtual care platform as a 90-day MVP; live since March 2021 and run by us | NeverAlone |
| CommuniCare MDS | $10M+ recovered to date; $24M+ forecast PDPM revenue | Built an AI MDS assistant on PointClickCare data from April 2024, then transferred it to CommuniCare's team | CommuniCare MDS |
| CommuniCare risk adjustment | Delivered $10M+ RAF improvement at 90%+ accuracy for 20K+ patients, 245 providers, 7 states | Built AI coding suggestions on EHR, encounter and claims data, 2023 to 2024 | Risk adjustment |
| CommuniCare Advantage | 60+ systems audited, 11-vendor EHR selection, 25% smaller technology footprint | Ecosystem audit, EHR selection and CMS reporting for a Medicare Advantage plan | CommuniCare Advantage |
| HealthContext.AI | Note time from 45 minutes to 5 | Ambient documentation for telehealth calls | HealthContext.AI |
| Guardian · Vigilant Medical Solutions | 99.9% vital-sign transcription accuracy | Computer vision model, mobile app and cloud platform for OR monitoring | Guardian |
| Congruity Health | 7,020 enrolled patients tracked | Analytics platform turning claims and eligibility data into interventions | Congruity Health |
| Fathers' UpLift | Blueprint and MVP in 8 weeks | Custom EHR for a community program serving fathers | Fathers' UpLift |
All case studies: case studies.
Platforms we built
NeverAlone · CommuniCare
30,000 patients across six states
A 24/7 virtual care platform that began as a 90-day MVP in March 2021. We still run it: 100,000+ calls a year and 750+ devices.
See the work
MDS · CommuniCare
$10M+ recovered to date
An AI MDS assistant on PointClickCare data, built from April 2024 and handed to CommuniCare's own team. $24M+ forecast PDPM revenue.
See the work
CommuniCare Advantage
60+ systems audited
An ecosystem audit and an 11-vendor EHR selection that left the plan with a 25% smaller technology footprint.
See the workTrusted by healthcare leaders.
“I have worked with many technology teams during my career, and Digital Scientists is one of the best. They take the time to understand the customers' needs, deliver innovative solutions, are always professional, and work with your team as a true partner to achieve success.”
Amy Severino
Chief Innovation Officer, NeverAlone
“Digital Scientists provided immense value to our plan administrators, providers, and patients. The team was able to come in and understand our core needs, while remaining product agnostic. They helped identify the technical debt and pitfalls, and to get us to a point of stabilization and growth.”
Robert Hager
CEO, CommuniCare Advantage
What is Digital Scientists' compliance posture?
We sign a BAA before we touch patient data, our security plan is mapped to NIST CSF 2.0, and each client gets a security addendum for their platform. We are not SOC 2 or HITRUST certified.
We'd rather state our posture plainly than have a procurement team find a gap in month three. The table lists what we hold, what we don't and how we protect patient data on the platforms we build and run. Full detail, including the evidence buyers ask for, is on security and PHI handling.
Signed before any patient data is exchanged
Framework our security plan is mapped to
Security addendum for each platform
Compliance and security posture
| Item | Our position |
|---|---|
| Business associate agreement | Signed with every covered entity before we touch patient data |
| Security plan | Mapped to the NIST Cybersecurity Framework (CSF) 2.0 |
| Security addendum | One per client, covering that client's platform |
| Data protection | Encryption at rest and in transit, role-based access control and audit logging |
| Cloud | AWS, using HIPAA-eligible services. AI can run on Amazon Bedrock inside your own AWS account. |
| SOC 2 | Not certified |
| HITRUST | Not certified |
| Medical device software | We build to design controls. Our quality partner, Rook Quality Systems, handles the QMS, design history file and 510(k) documentation. |
How do engagements with Digital Scientists start?
Most start small, with one time-boxed step that ends in a decision. The first 30-minute conversation is free. These are common starting points, not rules.
Prices below are the ones we publish. Whichever start you pick, you own what we produce: code, documents and accounts. If you're not sure which row is yours, the first conversation settles it. More detail on each is on ways to start.
Common starting points and published prices
| Start | What you get | Time | Investment |
|---|---|---|---|
| 30-minute conversation | A senior person from our Atlanta team, a straight read on fit and a recommended first step | 30 minutes | Free |
| Build with Us | A senior solution architect building in your systems on one real piece of work | Two weeks, then month to month | $10K for two weeks, then $20K a month |
| Blueprint | Research, scope, architecture, compliance requirements, user stories and a milestone budget | 4 or 6 weeks | $25K, or from $50K with a working prototype |
| MVP | The smallest product that proves the idea with real users, on production foundations | 8 to 16 weeks | $75K to $250K |
These are common starting points, not rules. Many clients combine them or change course.
How do we contact Digital Scientists?
Send the short form on our start page or call 404.654.3855. A senior person from our Atlanta team reads every message and replies within one business day.
No prep is needed. Tell us the problem, who owns it and what you've tried. On the first call we'll ask what number the work has to move and which systems are involved, then recommend a start or tell you we're not the right fit.
We work with healthcare organizations across the US from our Atlanta base. Procurement and security reviewers use the same form; tell us what you need to see and the right person replies.
Contact details
| Channel | Detail |
|---|---|
| Talk it over | Start form, with a 30-minute call booked after you send it |
| Phone | 404.654.3855 |
| Location | Atlanta, Georgia |
| Reply time | Within one business day |
Where to go next
Healthcare software development
Every healthcare service, segment and AI page in one directory.
Healthcare software development →Security and PHI handling
BAAs, NIST CSF 2.0 and how we protect patient data.
Security and PHI handling →Ways to start
Blueprints, MVPs and Build with Us, with prices.
Ways to start →How we work
Discover, Experiment, Engineer, Optimize, applied to healthcare.
How we work →Case studies
Named client work with the results behind it.
Case studies →
Quick answers
Where is Digital Scientists based?
Atlanta, Georgia. We were founded there in 2007, and our senior team works from Atlanta with clients across the US.
Do you sign a BAA?
Yes. We sign a business associate agreement with every covered entity before we touch patient data. Our security plan is mapped to NIST CSF 2.0, and each client gets a security addendum for their platform.
Are you SOC 2 or HITRUST certified?
No. We hold neither certification. We sign a BAA before any patient data is exchanged, map our security plan to NIST CSF 2.0 and give each client a security addendum.
Who owns the code?
You do. The code, IP and roadmap are yours, in your own repositories from the first commit. That doesn't change if we run the platform for you.
Do you use offshore developers?
A senior US-based team leads every engagement and does the architecture and engineering. We bring in a nearshore partner team only where needed.
Do you support platforms you didn't build?
Not as-is. We provide L2/L3 support for platforms we built, alongside your IT team or MSP, and we offer build-operate-transfer. For a platform someone else built, start with a Blueprint.
Talk it over
Tell us what you are trying to do. A senior person from our Atlanta team replies within one business day, and you can book a 30-minute call right after you send this.
- We tell you if we're the right fit, and if we're not, who is.
- Most work starts small, so you see how we work before you commit to more.
- We sign a BAA before we touch patient data.