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Healthcare product development

Healthcare product development, from first Blueprint to a product in production

Digital Scientists takes digital health products from idea to production: a 4 to 6 week Blueprint that sets scope, architecture and budget, an MVP in 8 to 16 weeks, then the full build, with HIPAA, EHR integration and security diligence designed in from the start. NeverAlone began as a 90-day MVP with us and now supports 30,000 patients across six states. You own the code and the IP.

Updated

Sandata home care product screens redesigned under one design system
Sandata: three home care products brought under one design system in eight weeks.
90 days

NeverAlone, MVP to pilot

30,000

Patients on NeverAlone today

8 weeks

Custom EHR, Blueprint + MVP

99.9%

Guardian transcription accuracy

Duke Health
Congruity Health
McKesson
CommuniCare
Guardian
Easterseals
Where products get stuck

Where do healthcare products get stuck?

In the same four places: integrations, compliance, diligence and scope. Each one is cheaper to design for in week one than to fix after launch.

01

Integrations

Your product is only useful once it talks to the EHR, the pharmacy, the payer or the device. We've connected products to PointClickCare and Netsmart (GEHRIMED), including matching patients across EHRs, and we plan that work in the Blueprint, not the week before launch.

02

HIPAA and patient data

BAAs, access controls, audit trails and where PHI lives are architecture decisions. We sign a BAA before we touch patient data.

03

Security diligence

Health systems, payers and investors send long security questionnaires. We build so you can answer them.

04

Scope

Most first feature lists are about 60% wrong. The Blueprint and MVP exist to find out which 60% before you spend on it.

Case study · CommuniCare Health Services

NeverAlone: Scalable Virtual Care for Patients, Providers & Peace of Mind

Digital Scientists partnered with CommuniCare Health Services to build NeverAlone, a one-touch virtual care platform that connects frontline staff to medical professionals in real time, 24/7.

VIEW CASE STUDY
NeverAlone
Proof before investment

How do you decide what goes in the MVP?

We start from the one result the product has to prove, then cut everything that doesn't help prove it. Custom development is only worth it if it moves a number you care about, so we agree on that number first.

For NeverAlone, the first version was a simple tablet that let independent-living seniors reach a care partner by video. It ran as a pilot within three months. Everything after that, the care management platform that replaced Salesforce, the employee health app, the move into skilled nursing, IDD, home health, hospice and behavioral health, was added because the pilot earned it.

For Fathers' UpLift, a community program serving fathers, the job was a purpose-built EHR. Blueprint and MVP took eight weeks together.

90 days

NeverAlone, MVP to pilot

8 weeks

Fathers' UpLift, Blueprint and MVP together

March 2021

NeverAlone live, and still running

The Complete Value Chain

From discovery to outcomes. 10 steps, zero gaps.

Most vendors deliver steps 1-4 and wish you luck. We deliver all 10, that’s why we have a One team, concept to scale when others fail 95% of the time.

Discover · Experiment · Engineer · Optimize

Phase I

Discover

What should we do?

01

Data Foundation

Assess & structure your data

02

Solution Design

Co-design with care teams

Phase II

Experiment

Does it actually work?

03

Hypothesis & Scope

Define success criteria

04

Build & Validate

Working software, your data

Phase III

Engineer

Make it real.

05

Agile Development

Sprints with clinical feedback

06

Systems Integration

EHR, claims, lab connectivity

07

Change Management

Training & adoption support

08

Production Deploy

Phased rollout with monitoring

Phase IV

Optimize

Make it better.

09

KPI Accountability

Measure outcomes, prove ROI

10

Continuous Improvement

Ongoing optimization or handoff

AI Powers Everything →

Does the Work

Automation & Agents

Shows What’s Happening

Insights & Intelligence

Built Faster

AI-Accelerated Dev

← cycle restarts →

Most projects fail at steps 5-10. We own the complete value chain.

For new digital health products, we often recommend starting with a healthcare MVP, validate workflow fit and outcome signal before committing to a platform build.

The path

What does it take to get a digital health product from idea to production?

Four steps, each with a decision at the end: a Blueprint to agree what gets built, an MVP to put it in front of real users, a full build to make it production grade, and then either we run it or we hand it to your team.

Most healthcare products don't fail on code. They fail on scope that was never pinned down, an integration that took four months instead of two weeks, or a security review the product wasn't built to pass. We pull those risks forward. If a piece is risky, we spend a week of engineering on it before anyone commits to the full build.

Each step is priced and scoped before it starts, so you decide what's next on evidence, not hope.

How a healthcare product moves from idea to production

StepWhat you getTypical timeTypical investment
BlueprintUser research, scope, architecture, user stories, a build plan and budget your board or investors can approve. The medium Blueprint adds a working prototype.4 to 6 weeks$25K, or from $50K with a prototype
MVPThe smallest product that proves the idea with real patients, clinicians or payers, built on production foundations.8 to 16 weeks$75K to $250K
Full buildThe production platform: integrations, security controls, admin tools, analytics, scale.3 to 12 monthsScoped from the MVP
Run or transferWe operate it with L2/L3 support, or hand it to your team on a build-operate-transfer plan.OngoingMonthly

Ranges from our published Blueprint and MVP pricing. You don't have to take every step in order: some clients start with Build with Us, some go straight to an MVP.

Diligence

What will investors, acquirers and health system buyers check?

They'll check who owns the code, whether patient data is handled correctly, whether the product integrates with their systems, and whether it stays up. We build so each answer is a document you can hand over, not a promise.

01

Ownership

You own the code, the IP and the roadmap. Repositories and cloud accounts are set up in your name or ready to transfer.

02

Security and HIPAA

Encryption, access controls, logging and a BAA, with the evidence a security questionnaire asks for. See security and PHI.

03

Integration

Documented interfaces to the systems your buyers run, built on standards such as FHIR and HL7 where the other side supports them.

04

Production record

Uptime, support and incident history. NeverAlone runs 24/7/365 and handles more than 100,000 calls a year.

After launch

What happens after the product launches?

Either we run it or your team does. We support platforms we built, with your team or ours taking first-line questions and Digital Scientists handling L2 and L3, and we can hand everything over on a build-operate-transfer plan when you're ready.

Build-operate-transfer means we build the product, operate it in production until it's stable and your team is hired and trained, then transfer the code, the accounts and the know-how. Founders use it to get to market without hiring a full engineering team on day one. See platform operations.

24/7/365

NeverAlone in production, run by us

100,000+

Calls a year on the platform

L2 / L3

Support for platforms we built, or a planned handover

What Our Partners Say

Trusted by healthcare leaders.

“NeverAlone has transformed how we deliver care at CommuniCare Health Services, enabling us to provide better patient care and achieve stronger clinical outcomes.”
Dr. Matthew Wayne

Dr. Matthew Wayne

Chief Medical Officer, CommuniCare Health Services

“By applying a robust machine learning model to our app, DS helped us create a scalable and accurate solution to improve the operating room experience for the anesthesia team and the patient. They are true collaborators.”
Justin Scott, M.D., FASA

Justin Scott, M.D., FASA

CEO, Vigilant Medical Solutions

FAQ

Questions founders and product leaders ask

How much does it cost to build a digital health MVP?

Most healthcare MVPs we build land between $75K and $250K over 8 to 16 weeks, depending on the number of integrations, apps and AI features. A Blueprint ($25K for 4 weeks, or from $50K for 6 weeks with a working prototype) gives you a scope and a budget before you commit.

Who owns the code and the IP?

You do. You own the code, the IP and the roadmap, and we set up repositories and cloud accounts so they can be transferred whenever you want.

Will our product pass a health system's security review?

That's a design goal from the first week. We sign a BAA, build encryption, access controls and audit logging in, and keep the evidence a security questionnaire asks for. Our platforms have been through payer and provider security reviews.

Can you work with our in-house developers?

Yes. Many clients have one or two engineers. We work in your repositories, pair with your team and take the pieces that need the most healthcare or integration experience.

What does a Blueprint include?

User research, scope and feature priorities, architecture decisions, user stories, a build plan with milestones and a budget your board or investors can approve. The medium Blueprint adds a working prototype users can try.

Do you take equity?

Sometimes. Most clients pay for the work and own everything outright. For a small number of operators and funded founders, Digital Scientists Ventures does equity-aligned work, such as a reduced-rate sprint in exchange for equity. See Ventures.

Talk it over

Tell us what you are trying to do. A senior person from our Atlanta team replies within one business day, and you can book a 30-minute call right after you send this.

  • We tell you if we're the right fit, and if we're not, who is.
  • Most work starts small, so you see how we work before you commit to more.
  • We sign a BAA before we touch patient data.