We built an AI scribe that documents telehealth encounters in real-time.
HealthContext.AI is a DS-built ambient documentation engine running in production inside the NeverAlone care platform. It transcribes, codes, and generates clinical notes from live telehealth calls—not as a proof-of-concept, but as production infrastructure handling 100K+ encounters across 7 states.
In Production Daily
Calls Documented in 2024
Active Deployment
Connected Devices
Ambient AI documentation built for clinical workflows
HealthContext.AI is a DS-built ambient documentation engine running in production inside the NeverAlone care platform. It transcribes, codes, and generates clinical notes from live telehealth calls—handling 100K+ encounters across 7 states.
Built in partnership with Target Robot, HealthContext.AI reduces clinical note-taking from 45 minutes to 5—freeing care partners to focus on patients instead of paperwork.
See HealthContext.AI in action.
Ambient AI is transforming clinical documentation. We built a better approach.
Telehealth is growing toward 20% of total healthcare spending. At the same time, providers face a burnout crisis—physicians spend more time documenting encounters than treating patients. The industry is waking up to ambient AI scribes for clinical documentation as the answer, but most organizations are buying off-the-shelf seat-license products.
Digital Scientists took a different approach: we built a custom, integrated ambient documentation engine that goes beyond transcription—generating structured clinical notes, suggesting ICD-10 codes, and feeding data directly into care workflows.
Providers Have Access
One-third of U.S. providers now have access to ambient AI scribe technology.
Documentation Cut
Mass General Brigham cut daily documentation time from 90 to 30 minutes in pilot data.
Per Doctor / Month
Industry pricing for seat-license ambient scribe products. HealthContext uses a data-service model instead.
Transcribe. Document. Learn.
HealthContext.AI is a data service, not a seat-license product. It operates at roughly 33 cents per minute of audio—a fraction of the $200–600/month per-doctor cost of commercial ambient scribe platforms.
The platform captures telehealth encounters via real-time transcription (OpenAI Whisper with speaker diarization), then runs clinical NLP to extract diagnoses, medications, and procedures. It generates structured clinical notes in SOAP format, suggests ICD-10 and CPT codes, and references historical patient data to surface personalized care insights.
Providers stay focused on the patient. Documentation happens automatically in the background.
Real-Time Transcription
ML-powered speech-to-text with speaker diarization. Providers focus on patients while the conversation is captured automatically.
Automated Code Analysis
ICD-10 diagnosis code suggestions and accurate CPT procedure codes generated from encounter content.
Clinical Notes
SOAP notes generated from the encounter with structured summary, assessment, and plan documentation.
Personalized Care
References historical patient data to surface relevant context. Draft notes generated from care templates.
From conversation to compliant documentation in minutes.
Capture
Ambient recording during telehealth encounter.
Transcribe
Real-time speech-to-text with speaker diarization.
Analyze
Clinical NLP identifies diagnoses, medications, procedures.
Document
Structured notes generated—SOAP, OASIS, MDS formats.
Code & Integrate
ICD-10/CPT codes suggested; exports to EHR.
Recording detail view showing highlighted medical terms and ICD-10 code mapping
Not a demo. Running inside NeverAlone every day.
HealthContext is fully integrated into the NeverAlone care platform, automatically documenting every telehealth encounter for care partners across 7 states. This isn't a pilot—it's production infrastructure processing real patient encounters daily.
Complete Session view with AI-generated call summary
SOAP Notes auto-generated from encounter
Transcript with tags and ICD-10 code suggestions
Purpose-built for healthcare, not adapted from consumer AI.
Built from the ground up for clinical documentation—healthcare vocabulary, regulatory requirements, and HIPAA compliance are foundational, not afterthoughts. The platform is HL7/FHIR interoperable and encrypted at rest and in transit.
Generic transcription tools don't understand clinical terminology, don't structure output according to documentation standards, and don't handle PHI appropriately. HealthContext.AI was engineered specifically for post-acute care workflows—home health, hospice, skilled nursing, and telehealth.
AWS Medical Comprehend
Clinical NLP for medical entity extraction—diagnoses, medications, procedures, and clinical context identified from unstructured text.
OpenAI Whisper
Real-time speech-to-text transcription with speaker diarization, optimized for clinical conversations and medical terminology.
GPT-4
Clinical note generation and summarization—transforms transcripts into structured SOAP notes, assessments, and care plans.
Medical Standards
LOINC, ICD-10, and CPT code integration. HL7/FHIR interoperability for EHR data exchange.
The ROI case for ambient documentation.
Industry Benchmarks
Mass General Brigham pilot data.
Of physicians report improved patient focus with ambient AI.
Physicians say ambient AI reduces burnout enough to delay retirement.
NeverAlone production data—patients treated without ER visit.
The DS Advantage
Data service model (~33¢/min) vs seat licenses ($200–600/mo)
Pay for what you use, not per-doctor subscriptions.
Integrated into existing workflows
Not a standalone app—embedded directly into the care platform.
Post-acute specialization
OASIS, MDS, home health, hospice—not generic outpatient-only.
Production-proven inside NeverAlone
100K+ encounters documented. Not a pilot or demo.
More proof points.
NeverAlone
26K+ patients, 96% treat-in-place rate, 7-state platform we built and operate.
Read Case Study→
MDS / PDPM AI
$10M+ PDPM revenue recovered, $2M quality incentives from two states.
Read Case Study→
RAF / HCC Coding
$10M+ in RAF improvements, 90%+ accuracy, 50X faster patient review.
Read Case Study→Ready to automate clinical documentation?
Whether you need ambient documentation for telehealth, home health, or skilled nursing—we've built it before and we'll build it for you.
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Want to see HealthContext.AI in action?
HealthContext.AI is running in production today. Let's discuss how ambient AI documentation can transform your clinical workflows.
Or call: 404.654.3855