Engineering capacity

“We finally have our roadmap defined.
Leadership signed off. Engineering is booked.”

How do we deliver more this year than engineering can on its own?

Engineering is not the problem. Availability is.

Talk through the backlog
FIG. 1  —  THE YEAR, COMMITTED 123456789101112 HAS A TEAM HAS NOBODY What engineering can actually take. Approved, funded, on the roadmap. Nobody to build it. This is the conversation. Not whether the work matters. Who builds it. CAPACITY, NOT INTENT Expand
8 years
Embedded product and R&D partner to Mailchimp
16
Products shipped for that one client, research through production
6 months
Cox 2M from concept to launch on three platforms
McKesson
Intuit Mailchimp
Cox 2M
Scientific Games
Office Depot
NAPA
CommuniCare
Three ways you got here

The work is decided. The people who would build it are not available.

There are two reasons, and only one gets said out loud. Sometimes it really is capacity. Sometimes the work needs a skill nobody on the team has. Both are normal.

Your engineers are committed, and they should be

The first open slot is in a different fiscal year.
A customer set a date. Capacity has a queue.
The last three innovation items died in prioritization.
Nobody is wrong. The math does not work.

You have everything except a software team

The product exists in every dimension except software.
You would hire the first engineer and their manager at once.
You just acquired something nobody was staffed to integrate.
The window will not wait for a hiring cycle.

IT has you queued behind everything else

Your request is in the queue, and the queue is the answer.
The date you were quoted is in a different budget year.
Going around IT builds something IT will not adopt.
IT is not obstructing you. They are triaging.
Why now and not next year

Approved does not mean safe

A decision made but not acted on is decaying on a calendar somebody else controls.

The budget expires

Approved spend that goes unspent does not roll. It is re-argued next cycle by a champion with a failed year behind them.

The unproven gets cut

A tier two bet that stays untested is not deferred, it is removed.

The estimate stops being true

Requirements drift and the team that scoped it moves on. Two quarters of delay is a re-scope.

A new engineer needs HR, a comp band, a hiring manager and most of a year. Project budget often needs one conversation with the person who owns the outcome. If you have been treating this as a hiring problem, it may not be one.

Proof

Three companies, three ways they got here

Marketing technology, telecoms hardware, post-acute healthcare. Nobody junior learning on their project underneath us.

The ask
Tier two and tier three bets nobody could justify pulling engineers off tier one to try.
What we built
Sixteen products over eight years, with their CPO and beside their own data science team.
Where it ran
Into a $12B acquisition by Intuit in 2021.
16
Products delivered
8+ yrs
Partnership
$12B
Acquisition, 2021

Read the case study →

An R&D partnership, not staff augmentation
Sixteen products in eight years. The bets their roadmap could not absorb, taken on by an outside team.
Creative Assistant. AI design generation at scale.
Sales CRM. Mobile-first, shipped in 75 days.
Three ML models. 85% handwriting, 99% logo detection.
Data enrichment. Services their own data scientists ran on.
What they had, what they needed
Had. The hardware, a channel, a named market gap.
Needed. Consumer research, product design, two mobile platforms, retail launch.
Had none of it. And no reason to hire a software function to get it once.
The ask
OBD-II hardware built, and in their words no experience with consumer software or app stores.
What we built
Research, design, build and launch of Kayo across iOS, Android and Amazon retail.
Their words
They asked whether we were a tiger team. We were.
6 mo
Concept to retail
3
Platforms at launch

Read the case study →

The ask
Their technology group was occupied keeping 60+ products alive while the business needed new things built.
What we built
Four separate engagements since 2021: virtual care, IT rationalization, revenue cycle, risk coding.
How it ended
Three delivered and handed back. One still running.
4
Engagements
3
Handed back
$22M+
Documented impact

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Where the queue went
Their IT owned. 60+ systems, an EHR selection, CMS reporting.
The business needed. A care platform that did not exist yet.
Neither could wait. So both ran in parallel.
How we work

Built so your team can take it over

We work as an extension of your team: your stack, your tooling, your workflows, your review process. What ships should look like your team built it, because they are the ones who will maintain it.

Discover phase
Discover

Your Jira, your GitHub, your standards. Or ours. Progress is something you look at, not something we report.

Experiment phase
Experiment

The hardest unknown gets tested first, cheaply. When a bet does not work we say so early.

Engineer phase
Engineer

A small senior US team working AI-native. Your engineers review the code, so problems surface in week one.

Optimize phase
Optimize

We stay until it runs. It comes back with documentation, runbooks, alerting and monitoring.

The full method →

We are not an argument against your own team. We are how the work moves while they stay on what only they can do, and handing it back was always the plan rather than the concession.

The code, the intellectual property and the roadmap are yours. That is in the contract, not the pitch.

What it looks like

Your team keeps ownership. We take responsibility for getting the other work shipped.

No annual commitment to find out whether this works, and no handover of anything you need to keep control of.

We work inside your stack, your repo and your review process. Not beside them.

Your team stays in control of architecture and priorities. We do not get a vote on either.

You own the code, the product work and the IP. That is in the contract, not the pitch.

We leave when the backlog is cleared, or stay when the model is working. Your call, not a renewal cycle.

Tell us what is on the roadmap

Thirty minutes. Walk us through what has been approved and what is in the way, and we will tell you what we think is hard about it.

An architect takes the call, not a salesperson.
We will tell you honestly whether we can help.
And roughly what it would take.
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