Telemedicine isn't just video calls—it's care delivery reimagined.
Custom telemedicine platforms extend care beyond facility walls, connect specialists to underserved populations, and reduce unnecessary ER visits. Built for clinical workflows, not bolted on.
We've built telemedicine systems serving 26,000+ patients across 7 states with NeverAlone, achieving 96% treat-in-place rates and $2M+ in quality incentives.
Virtual care platform enabling remote consultations
Patients served
States covered
Treat-in-place rate
Quality incentives
Off-the-shelf telehealth doesn't fit your workflows. Custom does.
Generic telehealth platforms force clinical teams to adapt to the technology instead of the other way around. The result: poor adoption, disconnected data, and missed care opportunities.
Avoidable ER Visits
Unnecessary hospital transfers that could be treated in place.
After-Hours Gap
Care decisions made without specialist access.
Average ER Cost
Per visit vs. $50-100 for telemedicine consult.
Specialist Shortage
Rural areas without adequate specialty access.
NeverAlone: 26K Patients Across 7 States
Built a comprehensive telemedicine platform for skilled nursing facilities, connecting residents with physicians 24/7. The platform integrates with facility workflows, EHRs, and enables real-time clinical decision support during virtual visits.
Patients served
States
Treat-in-place
Quality incentives
Telemedicine applications that transform care delivery.
After-Hours Coverage
24/7 physician access for SNFs and care facilities, reducing unnecessary ER transfers and enabling immediate clinical decisions when issues arise outside normal hours.
Outcome: Fewer transfers, better outcomes, cost savings.
Specialist Consultations
Connect patients with specialists regardless of geography. Cardiology, neurology, psychiatry, and other specialists available virtually when needed.
Outcome: Improved access, faster diagnosis.
Virtual Primary Care
Extend primary care services to home-bound patients or rural populations. Regular check-ins, medication management, and preventive care delivered virtually.
Outcome: Expanded reach, new revenue streams.
Behavioral Health
Psychiatric and counseling services delivered via secure video. Reduces stigma, improves access, and enables consistent care for mental health conditions.
Outcome: Better mental health access and outcomes.
Post-Discharge Follow-Up
Structured virtual follow-ups after hospital discharge to monitor recovery, adjust medications, and prevent readmissions.
Outcome: Reduced readmissions, better transitions.
Value-Based Care Enablement
Telemedicine as infrastructure for VBC programs—enabling regular touchpoints, chronic care management, and quality measure achievement.
Outcome: Quality incentives, shared savings.
Telemedicine built for value-based care success.
Custom telemedicine integrates into your VBC technology stack, supporting quality measures, reducing costs, and enabling proactive care management.
Reduced Avoidable Utilization
96% treat-in-place rates mean fewer costly ER visits and hospital admissions.
Quality Measure Achievement
Regular virtual touchpoints support chronic care management and preventive care quality measures.
Proactive Care Management
Early intervention through virtual visits prevents condition deterioration.
Care Coordination
Integrated platform connects all members of the care team.
Care teams using our platform to coordinate patient care across settings
We don't just build telehealth. We deliver care transformation.
The difference between a video app and a care delivery platform is everything. Our methodology is built specifically for healthcare.
Discovery
Understand clinical workflows, care models, and patient populations. Map the virtual care journey.
Blueprint
Define technical architecture, integration points, and user experience for all stakeholders.
Develop & Launch
Iterative development with clinical feedback. Pilot testing before full deployment.
Grow
Post-launch optimization based on usage data. Scale across facilities and geographies.
Telemedicine capabilities built for clinical adoption.
HIPAA-Compliant Video
Secure, high-quality video conferencing designed for clinical encounters with multi-party support.
EHR Integration
Bidirectional integration with major EHRs—patient data flows in, visit documentation flows back.
Intelligent Scheduling
Smart scheduling and routing that matches patients with appropriate providers based on need and availability.
Device Integration
Connect peripheral devices for vital signs, diagnostics, and monitoring during virtual visits.
Clinical Documentation
Integrated documentation with templates and AI assistance to capture complete visit information.
Analytics & Reporting
Utilization tracking, outcomes measurement, and quality reporting dashboards.
Technologies
We're not learning healthcare on your dime.
Years Building AI
One team, concept to scale. We ship what we build.
Verified ROI
$10M PDPM. $10M RAF. Financial analyst confirmed.
Integrated Team
15 US + 60 nearshore. Same timezone, HIPAA-compliant.
EHR Integrations
PointClickCare, Epic, Gehrimed, Netsmart. Production-ready.
Trusted by healthcare leaders.
"I have worked with many technology teams during my career, and Digital Scientists is one of the best. They take the time to understand the customers' needs, deliver innovative solutions, are always professional, and work with your team as a true partner to achieve success."
Amy Severino
Chief Innovation Officer, NeverAlone
"By applying a robust machine learning model to our app, DS helped us create a scalable and accurate solution to improve the operating room experience for the anesthesia team and the patient. They are true collaborators."
Justin Scott, M.D., FASA
CEO, Vigilant Medical Solutions
Common questions about telemedicine development.
Why build custom telemedicine instead of buying?
Off-the-shelf platforms force you to adapt your workflows to the technology. Custom telemedicine integrates with your existing systems, supports your specific care models, and scales with your organization. The investment pays off in adoption and outcomes.
How do you ensure HIPAA compliance?
We build HIPAA compliance into the architecture from day one—encrypted video, secure data storage, audit logging, and BAA-ready infrastructure. We've been doing this since 2007.
What about multi-state licensing?
Our platforms support multi-state provider networks with license verification, scheduling rules by state, and compliance tracking. NeverAlone operates across 7 states with appropriate licensing infrastructure.
How long does implementation take?
Typical telemedicine platform development takes 4-8 months depending on scope, integrations, and customization needs. We can often deliver MVP functionality faster and iterate from there.
What ROI can we expect?
Verified outcomes include 96% treat-in-place rates (avoiding $1,500+ ER visits), $2M+ in quality incentives, and expanded service reach. All financial analyst calculated, not vendor estimates.
What EHR systems do you integrate with?
Production integrations with PointClickCare, Epic, Gehrimed, Netsmart, and custom EHRs. Bidirectional, real-time—patient data flows in, documentation flows back.
HIPAA-compliant from day one
We execute BAAs with every client, encrypt all ePHI at rest and in transit, and maintain continuous compliance governance through ERAMBA. Zero breaches in our history.
Often combined with telemedicine.
Ready to discuss your telemedicine opportunity?
30-minute call. No pitch. Just honest assessment of what's possible for your organization.
- Understand your virtual care vision and use cases
- Assess opportunity and realistic ROI range
- Determine if there's a fit
Or call: 404.654.3855
Ready to build or scale your telehealth platform?
Let's discuss how a custom virtual care solution can expand your reach, improve outcomes, and integrate with your clinical systems.
Or call: 404.654.3855