Cloud Application Development

We are your trusted partner for leveraging the full potential of cloud computing to develop entirely new cloud-native solutions. We specialize in creating scalable, multi-tenant, secure, and cost-effective cloud applications that empower your business. We work across AWS, GCP and Azure.

Never Alone is a secure, HIPAA compliant, multi-tenant ecosystem supporting telehealth.

clients we serve
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Cloud expertise

Cloud natives since 2007, we specialize in secure, scalable, and cost-effective cloud applications across AWS, GCP, and Azure.

Proven Cloud Expertise

Unlock the full potential of cloud technology with us. We specialize in GCP, AWS, Azure, and strict HIPAA compliance. By ensuring data security and operational efficiency, we maximize your cloud investments, delivering tangible business benefits.

Scalability and Flexibility

Adapt and grow confidently with our deep data protection expertise and rigorous HIPAA compliance. We empower you to meet evolving business needs while maintaining robust security and compliance standards, driving agility and adaptability.

Cost Efficiency

Optimize resources and enhance ROI through our comprehensive approach, driven by data security and meticulous HIPAA compliance. We help you make the most of your cloud resources, safeguard sensitive data, and reduce risks while maximizing returns.

Security and Compliance

Ensure peace of mind with our seasoned expertise in information security, HIPAA, and compliance standards. Partnering with us means your cloud initiatives stay aligned with regulatory requirements, securing operations and bolstering your reputation.

Innovation, DevOps, and Agility

Stay ahead of the competition with innovative cloud solutions powered by proficiency in DevOps practices and crucial HIPAA compliance. We combine cutting-edge technology with a strong commitment to data security and compliance, driving growth and success.

Managed Services

Streamline management and focus on core development with our steadfast support for multi-tenant apps, HIPAA compliance, and security. Our end-to-end solutions free you to concentrate on core activities, with peace of mind knowing your cloud infrastructure is HIPAA compliant, secure, and ready to support your business goals.

Capabilities by Department

01. Product Management

02. Design

03. Development

Cloud Product Consultants

Cloud Service Model Strategy: Developing strategies around the choice of cloud service models (IaaS, PaaS, SaaS) that align with the business objectives and customer needs. This involves understanding the trade-offs between control, cost, and convenience offered by different cloud service models.

Cost Management and Optimization: Implementing effective cost management and optimization strategies for cloud resources. This includes budgeting, monitoring, and optimizing cloud spending to ensure cost-effective deployment and operation of cloud services.

Compliance and Data Sovereignty: Managing compliance with industry standards and regulations, especially concerning data sovereignty and privacy. This is crucial in cloud environments where data may be stored and processed across different geographic locations.

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Cloud Application Design

Design for Scalability and Resilience: Creating architectures and designs that leverage the scalability and resilience of cloud environments. This includes designing for elasticity to handle variable loads and ensuring high availability and disaster recovery capabilities.

User-Centric Cloud Interface Design: Designing user interfaces and experiences that cater to cloud-based applications, focusing on simplicity, clarity, and effective navigation. This is important to facilitate user interaction with cloud services and to enhance the overall user experience.

Designing for Security and Compliance: Incorporating security and compliance considerations into the design, especially in multi-tenant cloud environments. This involves ensuring data isolation, secure access controls, and encryption standards are in place.

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Expertise in Cloud Development

Cloud-Native Development Practices: Employing cloud-native development practices, such as microservices architecture, serverless computing, and containerization. This approach leverages the full potential of cloud computing for greater agility, scalability, and resilience.

Integration and API Management: Focusing on effective integration strategies and API management to connect cloud services with other systems and services, both in the cloud and on-premises. This includes ensuring seamless, secure, and efficient communication between different services.

Automated Testing and Continuous Deployment: Implementing automated testing and continuous deployment practices to ensure quick and reliable updates to cloud applications. This involves setting up CI/CD pipelines for efficient deployment and scaling of cloud applications.

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Let’s get started

Concept

Proof of Concept

Is this even feasible?

Product blueprint

Product Blueprint

How will we define and scope version 1.0?

Minimum viable product

Minumum Viable Product

How quickly can we get to product market fit?

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(AI) Minimum Viable Model

Can we define and train a reliable model?

Agile team

Full Agile ‘Tiger’ Team

How do we innovate quickly?

1

What is CLOUD software or Software As A Service?

Cloud software refers to software applications that are deployed in a cloud environment, rather than being installed on local servers or computers. This type of software is also known as Software as a Service (SaaS) and is accessed over the internet, typically through a web browser.

Unlike traditional software, cloud software is not directly installed on individual devices. Instead, the software and its associated data are hosted on a remote network of servers provided by a cloud service provider. These providers are responsible for maintaining the underlying infrastructure, including the hardware, operating systems, and runtime environments needed for the software to run.

This model provides several benefits:

  1. Accessibility: Since cloud software is accessed over the internet, it can typically be used from anywhere and from a variety of devices (e.g., desktops, laptops, tablets, smartphones) as long as you have an internet connection.
  2. Scalability: Cloud software can easily scale up or down based on demand. If your needs increase, you can add more resources almost instantly without the need for significant hardware investments.
  3. Cost savings: Cloud software often follows a subscription pricing model, meaning you only pay for what you use. Plus, you save on the cost of hardware, maintenance, and IT personnel required for on-premise software.
  4. Updates and Maintenance: The service provider handles updates and maintenance, ensuring that the software is always up-to-date and reducing the burden on your IT department.
  5. Collaboration: Cloud software often comes with built-in collaboration features, allowing team members to work on shared tasks or documents simultaneously, regardless of their location.

Common examples of cloud software include Google Workspace (Gmail, Google Docs, etc.), Microsoft Office 365, Salesforce, and Slack. Each of these applications runs in the cloud and can be accessed through any device with an internet connection.

It’s important to note that using cloud software also requires careful consideration of data security and privacy. The responsibility for protecting data in the cloud is shared between the cloud service provider and the customer, so it’s crucial to understand the terms of any agreement with a cloud service provider.

2

How does CLOUD support other SaaS and other As A Service models?

“As a Service” is a term used to describe various models of service delivery over the internet. Here are the most common ones:

  1. Software as a Service (SaaS): This is probably the most commonly used and well-known service model. It allows users to access and use cloud-based apps over the internet. Examples include email, calendaring, and office tools like Microsoft Office 365. SaaS providers manage all technical aspects, including data, middleware, servers, storage, and networking.
  2. Infrastructure as a Service (IaaS): This service offers the computing infrastructure, physical or (more often) virtual machines and other resources like virtual-machine disk image library, block and file-based storage, firewalls, load balancers, IP addresses, virtual local area networks, etc. Examples of IaaS providers include Amazon Web Services (AWS), Google Cloud Platform, and Microsoft Azure.
  3. Platform as a Service (PaaS): PaaS provides a cloud-based environment with everything required to support the complete lifecycle of building and delivering web-based (cloud) applications without the cost and complexity of buying and managing underlying hardware, software, hosting, and more. PaaS examples include Heroku, Google App Engine, and IBM Cloud Foundry.
  4. Function as a Service (FaaS): Also known as serverless computing, FaaS allows developers to execute code in response to events without the need to provision or manage servers. The cloud service automatically manages the infrastructure on which those applications run. AWS Lambda is a prominent example of FaaS.
  5. Backend as a Service (BaaS): BaaS is a model for providing web and mobile app developers with a way to link their applications to backend cloud storage and processing while also providing features such as user management, push notifications, and integration with social networking services. Examples include Firebase, Kinvey, and Parse.
  6. Data as a Service (DaaS): With DaaS, data files are made available to users over a network, typically the internet. This data can be structured in database schema or unstructured like social media data, real-time sensor data, or structured NoSQL databased data.
  7. Recovery as a Service (RaaS): Sometimes referred to as Disaster Recovery as a Service (DRaaS), this is a category of cloud computing used for protecting an application or data from a natural or human disaster or service disruption at one location by enabling a full recovery in the cloud.

These are just a few examples, and there are other “As a Service” offerings out there, all designed to leverage the power of cloud computing to provide flexible, scalable, and cost-effective solutions.

3

What is the Business Opportunity for CLOUD software?

There are many business opportunities in cloud software, including SaaS, from the perspective of custom software development. Here are some key opportunities:

  1. Rapid Market Entry: Custom cloud software development allows businesses to swiftly enter the market with a unique, tailored solution. With SaaS, businesses can deploy software quickly without the need for extensive hardware infrastructure, reducing the time to market.
  2. Scalability and Flexibility: Custom cloud software can be easily scaled up or down based on business needs. This scalability is much harder to achieve with on-premise solutions. In addition, cloud software development enables the creation of flexible solutions that can be easily updated or modified as per changing business requirements.
  3. Recurring Revenue Model: SaaS offerings are typically subscription-based, which means consistent, recurring revenue for businesses. This model can be more predictable and stable than the traditional one-off sales model.
  4. Global Reach: SaaS applications can be accessed from anywhere in the world, which widens the potential customer base. Businesses can offer their solutions globally without needing to establish a physical presence in multiple locations.
  5. Reduced Operational Costs: With cloud-based software, businesses don’t have to worry about maintaining and updating extensive hardware infrastructure. This leads to significant cost savings in terms of maintenance, power usage, and space requirements.
  6. Integration Opportunities: Cloud software can be designed to integrate with other cloud services, enhancing their value proposition. For example, a custom cloud CRM could integrate with popular marketing or financial software to provide an all-in-one solution.
  7. Enhanced Customer Experience: Custom cloud software can be designed with a specific target audience in mind, ensuring it meets their needs and enhances their experience. This can lead to increased customer satisfaction and loyalty.
  8. Data Insights: Cloud software generates a lot of user data, which can be analyzed to gain insights into user behavior, software performance, and other useful metrics. These insights can be used to improve the software, identify new opportunities, and make data-driven decisions.

As more businesses continue to see the value in cloud software and SaaS offerings, the demand for custom cloud software development will continue to grow. This presents an immense opportunity for software developers and companies that can offer tailored, effective cloud solutions.

4

What are the business challenges for custom CLOUD applications?

While the development of custom cloud applications and SaaS products presents a wealth of opportunities, it also comes with several challenges that businesses need to address:

  1. Data Security and Privacy: As cloud applications store data on remote servers, the security of this data is a primary concern. Businesses need to implement stringent security measures to protect sensitive data and comply with privacy laws. Compliance with regulations such as GDPR and CCPA can also be challenging.
  2. Scalability: While cloud applications offer high scalability, managing this scalability can be a challenge. It’s essential to ensure the application can handle rapid growth in users or data without performance degradation.
  3. Integration: Custom cloud applications may need to integrate with other existing software or systems. Ensuring smooth integration, especially with legacy systems, can be complex and time-consuming.
  4. Performance: Cloud applications rely on internet connectivity. Therefore, performance can be impacted by factors such as bandwidth, latency, and reliability of the internet connection. Developers need to optimize applications to deliver the best possible performance under varying network conditions.
  5. Cost Management: While cloud services can be cost-effective, expenses can quickly escalate if not monitored closely. It’s essential to manage resources effectively to prevent unnecessary costs.
  6. Vendor Lock-in: Businesses might become overly dependent on a single cloud service provider, making it difficult to switch vendors if necessary. It’s important to have an exit strategy to avoid vendor lock-in.
  7. Skill Shortages: The development of cloud applications requires specialized skills. Businesses may struggle to find qualified personnel for these roles, particularly in the rapidly evolving field of cloud technology.
  8. Software Licensing: For SaaS products, businesses need to consider how they will license their software. Will customers pay per user? Per feature? Per month or year? These decisions can have significant implications for revenue and customer satisfaction.

Addressing these challenges often requires a combination of strategic planning, technical expertise, and careful management. But when handled correctly, the benefits of custom cloud applications and SaaS can far outweigh the challenges.

5

What are the CLOUD software or SaaS technology challenges?

In addition to business challenges, there are also a number of technical challenges that need to be considered when developing custom cloud software or SaaS (Software as a Service) solutions:

  1. Multi-tenancy: Building a SaaS application often involves designing a multi-tenant architecture, where a single instance of the software serves multiple users or tenants. It’s a complex task to isolate the data of each tenant while ensuring performance doesn’t degrade with the addition of more users.
  2. Distributed Data Management: In a cloud environment, data is often distributed across multiple locations for better performance and reliability. However, managing this distributed data and maintaining data consistency can be technically challenging.
  3. Application Performance: Cloud software performance can be affected by network latency, bandwidth, and the performance of the cloud infrastructure itself. This necessitates continuous monitoring and optimization to ensure a good user experience.
  4. Serverless Architectures: While serverless architectures can simplify operations and scale easily, they introduce new challenges such as state management, function orchestration, and cold start times.
  5. Microservices: Cloud-native applications often use a microservices architecture, which allows for faster updates and scaling. However, managing and orchestrating these microservices can be complex. Also, the asynchronous nature of communication between microservices can lead to challenging issues like data consistency.
  6. Security: While cloud providers handle some aspects of security, application developers are responsible for securing the application itself. This includes data encryption, secure authentication, and authorization processes, as well as protection against vulnerabilities like SQL injections and cross-site scripting (XSS).
  7. Disaster Recovery and Business Continuity: Ensuring the continuity of service and quick recovery in the event of an outage or disaster is a significant challenge. This requires implementing redundancy, backup, and failover mechanisms in the cloud architecture.
  8. Compliance: Depending on the application and its data, the application may need to comply with various regulations such as GDPR, HIPAA, or SOX. Ensuring technical compliance can be a complex process.
  9. DevOps: Implementing DevOps practices for cloud software development can be challenging but is often necessary for continuous integration, continuous delivery, and efficient cloud resource management.

By understanding these technical challenges, teams can plan and implement strategies to mitigate them, leading to more successful cloud software and SaaS solutions.

6

What skillsets and organization(s) are required to drive custom CLOUD applications?

Breaking down the mentioned skills into “Technical Skills” and “Organizational Skills” provides clarity about which competencies are rooted in hands-on technical abilities and which ones focus more on managing, coordinating, or strategizing.

Technical Skills:

1. Strategy and Planning:

  • Cost Analysis of cloud infrastructures and services.

2. Design and Architecture:

  • Cloud Architecture: Building scalable and resilient solutions using cloud-native components.
  • Application Design: Detailed software and interface design.
  • Database Design: Structure and optimization in a cloud environment.
  • Security Design: Encryption, firewall settings, IAM configurations.

3. Development and Implementation:

  • Cloud Development: Writing code that leverages cloud SDKs and APIs.
  • Database Management: Implementation, query optimization, and indexing.
  • API Development: Writing and optimizing API endpoints for performance and security.
  • Security Implementation: Coding for secure practices, including data protection and secure code practices.

4. Deployment and Operations:

  • DevOps: Scripting and automation for CI/CD.
  • Cloud Infrastructure Management: Direct handling and tweaking of cloud resources.
  • Performance Monitoring: Tools and scripts to monitor app performance.
  • Security Monitoring: Tools to detect breaches or vulnerabilities.

5. Support and Maintenance:

  • Cloud Support: Technical troubleshooting of cloud-specific issues.
  • Application Support: Debugging code and resolving software bugs.
  • Database Maintenance: SQL optimization, backups, and restoration.
  • Patch Management: Applying software patches, updates.

6. Continuous Improvement and Scalability:

  • Data Analysis: Tools and techniques for crunching user/application data.
  • Performance Optimization: Technical adjustments to enhance speed and responsiveness.
  • Scalability Planning: Technical strategies to scale cloud resources.

Organizational Skills:

1. Strategy and Planning:

  • Business Analysis: Aligning technical goals with business objectives.
  • Cloud Strategy: Broad planning on cloud adoption and migration.

2. Design and Architecture:

  • Solution Architecture Strategy: Holistic view of how components fit together.

3. Development and Implementation:

  • Collaboration: Ensuring developers, DBAs, and others work in harmony.
  • Agile Development Practices: Iterative development, sprint planning, retrospectives.

4. Deployment and Operations:

  • Project Management: Overseeing timelines, deliverables, and resources.
  • Risk Management: Identifying and mitigating potential issues before they become critical.

5. Support and Maintenance:

  • User Feedback Management: Organizing and prioritizing user feedback for continuous improvement.
  • Stakeholder Communication: Keeping all stakeholders informed about maintenance schedules, downtimes, etc.

6. Continuous Improvement and Scalability:

  • Business Intelligence Strategy: Drawing insights from data to inform business decisions.
  • Innovation Management: Encouraging and integrating new ideas and technologies.

While technical skills focus on the hands-on aspect of creating, maintaining, and improving cloud-based applications, organizational skills revolve around the effective management, strategy, and oversight of such projects. Both are critical to the successful execution of a cloud project.

7

What can be difficult about delivering custom CLOUD applications or software?

Developing custom cloud applications or software is a complex process, and even organizations equipped with the requisite skills can encounter challenges. When transitioning to cloud development or initiating custom cloud projects, many pitfalls can hinder the success of the initiative. Here are some common challenges and typical failure points:

1. Cultural and Organizational Resistance:

  • Challenge: Resistance to change, especially a significant one like transitioning to the cloud, is a natural human reaction.
  • Failure Point: Organizations that do not effectively manage this resistance, by not providing adequate training or failing to communicate the benefits and reasons for the transition, can face internal pushback and slow adoption rates.

2. Misunderstood Cloud Costs:

  • Challenge: While cloud can be cost-effective, it’s not always cheaper. Misunderstanding the cost structure can lead to unexpected bills.
  • Failure Point: Without a proper understanding and monitoring mechanism, expenses can spiral, leading to projects becoming financially unviable.

3. Complexity in Integration:

  • Challenge: Integrating cloud solutions with existing on-premises systems can be intricate.
  • Failure Point: If not properly architected, you might end up with a fragmented ecosystem that fails to deliver on its promises of efficiency and streamlined operations.

4. Security Concerns:

  • Challenge: Cloud brings new security paradigms that teams might not be familiar with.
  • Failure Point: Inadequate security practices can lead to data breaches, non-compliance with regulations, and loss of trust among stakeholders.

5. Vendor Lock-In:

  • Challenge: Getting too tied to a single cloud provider’s tools and services can make migration difficult.
  • Failure Point: If there’s a need to switch providers or adopt a multi-cloud strategy later, it can be expensive and time-consuming.

6. Improper Cloud Strategy:

  • Challenge: Simply lifting and shifting existing apps to the cloud without optimization might not yield desired benefits.
  • Failure Point: Costs might escalate, and performance issues may arise, leading to disillusionment with cloud capabilities.

7. Skill Gap:

  • Challenge: Cloud development has its unique set of skills and best practices.
  • Failure Point: Without proper training or hiring practices, organizations can struggle with sub-optimal deployments, repeated issues, and long resolution times.

8. Inadequate Governance and Management:

  • Challenge: Managing cloud resources requires a new governance model and tools.
  • Failure Point: Without proper governance, there’s potential for resource wastage, security lapses, and untracked spending.

9. Performance Misjudgments:

  • Challenge: Assumptions about application performance in a cloud environment might not always hold true.
  • Failure Point: Applications might suffer from latency issues, downtimes, or other performance-related problems affecting user satisfaction.

10. Scalability Overestimations:

  • Challenge: While cloud provides scalability, it doesn’t mean every application will automatically scale efficiently.
  • Failure Point: Without proper design considerations, applications might not handle user loads effectively, leading to crashes or slow response times.

For organizations unaccustomed to building custom cloud applications, understanding these challenges and preparing for them in advance can significantly improve the chances of a successful cloud transition or project execution.

8

What risks are there with launching CLOUD applications or CLOUD Software?

Undertaking a new cloud-based initiative, especially without prior experience, presents a variety of challenges and risks. These risks span general business concerns, compliance and security issues, and technological complexities:

1. General Business Risks:

  • Misaligned Objectives: A lack of clarity or alignment on the goals of the cloud initiative can lead to resources being misallocated or the project deviating from its intended purpose.
  • Budget Overruns: Without prior experience, businesses might underestimate the true cost of developing and maintaining a cloud application, leading to unexpected expenses.
  • Resource Mismanagement: A lack of familiarity with cloud projects could mean not allocating enough skilled personnel or time to the project, hindering its success.
  • Inadequate Stakeholder Buy-In: Successful cloud initiatives often require buy-in from multiple departments. Without it, there might be resistance or lack of support, impeding progress.
  • Reputation Challenges: If the application experiences issues post-launch, it could harm the company’s reputation, even if the root cause is an internal oversight.

2. Compliance and Security Risks:

  • Non-Compliance: Without experience, businesses may overlook critical regulatory requirements pertinent to their industry or geography.
  • Data Management Issues: Inexperienced teams might struggle with best practices in data encryption, storage, and transmission, leading to potential vulnerabilities.
  • Inadequate Access Controls: Improper configuration can lead to unauthorized access or data breaches.
  • Misunderstanding Data Sovereignty: Without a clear understanding, businesses might inadvertently store data in locations that don’t align with regulatory requirements.

3. Technology Risks:

  • Scalability Concerns: An application not designed with scalability in mind might not handle increased loads effectively, leading to poor user experience.
  • Integration Issues: Without experience, connecting cloud applications with existing systems can be fraught with compatibility and functionality challenges.
  • Suboptimal Architecture Choices: Inexperience can lead to the selection of unsuitable architectures or technologies, causing performance and maintenance issues down the line.
  • Inefficient Data Management: Poor decisions about data storage, transfer, and retrieval can lead to increased costs and slower application performance.

Embarking on a cloud-based project without the requisite experience can be daunting. However, with thorough planning, risk assessment, and perhaps partnerships with experienced entities, businesses can navigate these challenges more effectively.

9

What are the benefits of working with an experienced partner in CLOUD application software development?

Working with an experienced partner in cloud application software development offers numerous advantages that can mitigate inherent risks and greatly increase the success rate of your cloud software initiative. Here’s a breakdown of the benefits:

1. Expertise & Experience:

  • Deep Knowledge: An experienced partner has likely faced many of the challenges you might encounter and knows how to navigate them effectively.
  • Proven Frameworks & Methodologies: They come with established methods that are tried-and-tested, reducing the trial-and-error approach that can be costly in both time and resources.

2. Risk Mitigation:

  • Avoid Common Pitfalls: They can guide you past frequent mistakes and obstacles in cloud development, from both technical and business perspectives.
  • Security Best Practices: Experienced partners will have security best practices ingrained in their processes, reducing the risk of breaches or vulnerabilities.
  • Regulatory Compliance: They will be aware of standard regulations across industries and can ensure that your software meets the necessary requirements.

3. Time & Cost Efficiency:

  • Faster Time-to-Market: With an experienced team, development can proceed more efficiently, allowing for a quicker launch.
  • Budget Adherence: A partner familiar with the intricacies of cloud development can provide more accurate budget estimates and stay within them.
  • Resource Allocation: They can optimize the use of resources, reducing wastage of time and manpower.

4. Scalability & Performance:

  • Future-Proofing: Experienced developers can build software that’s scalable, catering to both current needs and future growth.
  • Optimal Performance: They can ensure that the software performs at its best, providing a positive user experience.

5. Training & Support:

  • Skill Transfer: Many partners also provide training, ensuring that your in-house team can manage and maintain the application effectively post-deployment.
  • Ongoing Support: They can offer post-launch support, making sure the software continues to function optimally and adapting as needed.

6. ROI Realization:

  • Positive User Adoption: A well-executed project will see higher user adoption rates, directly affecting ROI.
  • Competitive Edge: Efficiently built cloud software can provide you with an edge over competitors.
  • Cost Savings: While there’s an initial outlay in hiring a partner, the savings from avoiding mistakes, rework, and delays can be substantial in the long run.
  • Revenue Generation: A successful cloud software can open up new revenue streams, be it from improved customer service, new features, or entering new markets.

In essence, the ROI of working with an experienced partner goes beyond monetary aspects. It includes the assurance of quality, security, and reliability, combined with the peace of mind that your project is in capable hands. This partnership can be the difference between a cloud software initiative that flounders and one that delivers tangible business results.