Designing for older adults requires a specialized approach. We conducted a series of design research studies to help us better understand their needs, pains, and context. Check out what we learned in the process.
To bridge the gap between rising patient expectations and healthcare operations, leading healthcare providers are implementing a digital front door strategy that focuses on providing patients with the kind of access, flexibility, and self-service convenience that they’ve come to expect in a digital world.
The first touchpoint in any customer experience is critical. This is particularly true for elderly users. Here are five quick tips on how to design optimal onboarding experiences for seniors.
When we think of older adults, our cultural biases may cause us to perceive them as less capable with technology. This form of ageism can impact how UX designers design for seniors. Learn how to reduce ageism in your design practices with these quick tips.
Everyone deserves good design. Today, the vast majority of older adults 65 and over own smartphones. But are we designing for this population? To design for accessibility means to be inclusive to the needs of all users, no matter their age or abilities. See 5 tips on how to design for accessibility.
Nothing can make us feel quite as human as being a patient in today’s healthcare system. It’s confusing, expensive, and a bureaucratic mess. When we’re sick and scared, we put our trust in others, but our current system can leave us feeling powerless. In a way, we’re at our most vulnerable when we’re a patient. […]
So, you’ve got a great idea budding in your mind. You’ve shared it privately with family and friends. Everyone loves it, but you’re not sure where to begin. How do you build and launch it? How do you monetize it? You’re not alone.
