As organizations increasingly recognize the power of virtual care, more providers are turning to remote patient monitoring to help them strengthen the provider-patient relationship and change how people access healthcare.
Designing for older adults requires a specialized approach. We conducted a series of design research studies to help us better understand their needs, pains, and context. Check out what we learned in the process.
To bridge the gap between rising patient expectations and healthcare operations, leading healthcare providers are implementing a digital front door strategy that focuses on providing patients with the kind of access, flexibility, and self-service convenience that they’ve come to expect in a digital world.
The first touchpoint in any customer experience is critical. This is particularly true for elderly users. Here are five quick tips on how to design optimal onboarding experiences for seniors.
When we think of older adults, our cultural biases may cause us to perceive them as less capable with technology. This form of ageism can impact how UX designers design for seniors. Learn how to reduce ageism in your design practices with these quick tips.
Nothing can make us feel quite as human as being a patient in today’s healthcare system. It’s confusing, expensive, and a bureaucratic mess. When we’re sick and scared, we put our trust in others, but our current system can leave us feeling powerless. In a way, we’re at our most vulnerable when we’re a patient. […]
Healthcare providers are seeking partnerships with tech companies to help supercharge their innovation efforts. The result is unprecedented innovation in mobile health technology. Learn how mobile health apps are transforming healthcare.
