One of the best tools available for creating a good customer experience (CX) is journey mapping, a key point in our customer experience strategy process.
A great customer experience has far-reaching benefits that can save you money in unexpected ways. It can reduce advertising costs, streamline sales, and even increase productivity.
When building an innovative product, you may never be done. It sounds counterintuitive, but companies are not fully in charge of what their products become.
When developing a digital product, speed is the priority, product/market fit is the goal. You need to get the product into users’ hands fast so you can begin the learning process and validate your idea.