UI & UX design services

Work with a team of seasoned UX designers to launch or revamp your product with modern design concepts, industry-leading digital standards, and user needs validation for an optimized user experience.

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Behind every great user experience is strategic design –

Our Atlanta and Seattle based team of UX design experts brings an average of 14 years of experience to every project. We’re passionate about every aspect of UX design, from product design and design research to user experience.

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UI/UX design services

Transform your product with a team of senior-level UX designers who create modern designs, apply digital standards, and perform user validation.

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User research services

Understanding business context and your stakeholders is crucial for designing products that align with your company’s strategy and meet your customers’ needs.

User journey

Service design

Improve customer experiences, align business goals with customer needs, and drive growth by orchestrating processes and journeys to create engaging and differentiated services

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Workshop facilitation

Align your team on strategy, goals, and product vision using design thinking methodologies and facilitation experts to drive project engagement and momentum.

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Comprehensive UI UX Services: Crafting Strategic Design Solutions

Our UI UX services encompass strategic design solutions that bridge the gap between user needs and business goals, ensuring every project delivers a compelling, user-centric experience.

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UX design

Our approach to user experience design services, UX design, is rooted in empathy, with a focus on creating products that are intuitive, accessible, and delightful to use. We are committed to staying up-to-date with the latest UX design trends and technologies, and we constantly strive to improve our skills and processes.

At Digital Scientists, we believe that great UX design has the power to transform businesses and improve people’s lives.

Product design

Product design encompasses the intersection between product strategy, user experience and user interface design. Our team will not only design great experiences for your users, but also make sure every design we produce is aligned with your overall product strategy and business goals.

Design systems

Designing a customized collection of reusable design components and patterns, empowers you to efficiently design and scale your product while maintaining consistency. We design development ready design systems that make collaboration and handoff between teams easy.

Enhancing User Interaction

Our user experience design services focus on refining user interaction to create intuitive and engaging digital environments, elevating the overall usability and satisfaction of your digital products.

Accessibility

Making design choices so that people with disabilities can fully engage with your product creates a better user experience for everyone, adds value and minimizes legal risk. We are committed to designing products everyone can use.

Accessibility: What it is and why it matters

Capabilities

  • Workflows
  • Information Architecture
  • Wireframing
  • User interface (UI) design
  • MVP design
  • Dashboard design
  • Mobile app design
  • Desktop app design
  • Design assessments
  • Low-fidelity prototype (prototype of design)
  • High-fidelity prototype, or an MVP (clickable functioning prototype)
  • Rapid prototyping
Digital Scientists App Portfolio

Leading the supply chain planning process in functionality and experience

From stakeholder and user interviews to product and market audits, we investigated the primary pains and gains of the platform. Next, we create a user-validated demo prototype for their management and sales teams to sell the vision of a user-validated, next generation S099+ experience.

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ux design agency offering

UX research

UX research is part of our UX design process from beginning to end. We understand your market conditions, your internal stakeholders, your customer’s behavior and needs, and how they interact with your product. We perform UX research during each phase of our engagements, relying on it to help us build highly customized designs.

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User personas

Understand your business landscape

Identify market opportunities and understand competitor offerings to enable effective competitive positioning and differentiation. We help you uncover untapped market areas to design a product that addresses your customer’s demands and inform your team’s decision-making to capitalize on opportunities to succeed in a competitive market.

Uncover customer needs

Gain insights into your customer’s behaviors, preferences, and pain points. We help you understand their needs and their expectations of your digital product. By using ethnographic methodologies, we discover what matters to your customers and provide insights that enable us to design experiences that align with their requirements, delivering user-centered solutions that meet their needs and deliver value.

Pioneering Insights with Advanced UX Research

Our UX research methods uncover deep insights into user behavior, preferences, and needs, driving the creation of more effective, user-centered designs that resonate with audiences and exceed expectations.

Identify internal pain points

Gain clarity into areas that hinder efficiency and collaboration within your organization that hinder the delivery of a great user experience to your customers. By addressing these pain points, we can streamline processes, optimize your workflows, and foster a more cohesive work environment, ultimately leading to improved user experience, simplified interactions, and enhanced usability in the products and services you deliver to your clients.

Uncover key insights and opportunities

Leverage user research to uncover areas of opportunity, highlight gaps in the user experience, gain a deeper understanding of your customers, and focus on the right challenges to address, ultimately leading to more effective and targeted UX design solutions that meet users’ expectations and drive business success.

Capabilities

  • Competitive research
  • Observation and user interviews
  • Usability studies
  • Card-sorting exercises
  • Ethnographic studies
  • Diary studies
  • Persona creation
  • Product validation studies
  • Heuristic assessments
  • UX assessments and audits

Elevating Digital Experience Through Expert UX Design

Tailoring User Interactions with Interaction Design and Usability Testing

Our approach to interaction design focuses on optimizing user interactions to create a user-friendly digital experience. Through usability testing, we analyze user behavior and refine every touchpoint, ensuring that your digital platform is intuitive and engaging. Our UX design process is meticulously crafted to understand and improve the way users interact with your services, making every journey memorable.

Streamlining the User Journey with Comprehensive Development Services

From the initial wireframes and prototypes to front-end development, our development services are integral to bringing your design project to life. We focus on creating a seamless user journey by combining technical expertise with a deep understanding of user behavior. This approach ensures that every digital solution we develop is not only visually appealing but also highly functional and user-friendly.

Enhancing Digital Solutions with Visual Design and User Testing

Our UX design process integrates visual design and user testing to ensure that every aspect of the user experience is optimized. By closely monitoring user behavior and feedback, we refine our designs to better meet the needs of your audience. Our commitment to excellence in visual design and meticulous user testing ensures that your digital experience stands out in a crowded marketplace, driving engagement and achieving your business objectives.

User research & design for older adults: 4 methodologies

We partnered with a digital health company to develop a remote patient monitoring platform that could help older adults age in place. As part of our engagement, we conducted a series of design research studies to help us better understand the needs, pains, and context of older adults. The result of this UX design for seniors study helped inform the product’s overall design, development, and strategy.

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ux design agency offering

Service design

We harness the power of service design to aid our clients by adopting a holistic strategy that involves taking a close look at the complete system of interactions and touchpoints within their customer journey. Through conducting in-depth research, mapping out processes, and employing strategic thinking, service design empowers us to identify pain points, streamline operations, and curate meaningful interactions, culminating in elevated user experiences that drive customer satisfaction and overall business success

Map your customer’s journey and service blueprint

Document and visualize the end-to-end experience of both your customers and employees using a service blueprint or a customer journey map, facilitating the identification of pain points and inefficiencies in processes. We help you develop targeted solutions, improve operational efficiency, and foster a more positive and productive environment, leading to elevated customer satisfaction, enhanced employee experience, and overall organizational growth.

Visualize your service ecosystem

Increase value creation by providing a clear and visual representation of the interconnected processes, touchpoints, and stakeholders in your service and product ecosystem. This comprehensive understanding allows us to identify opportunities for optimization, innovation, and collaboration, ultimately enhancing the overall user experience, reducing operational costs, and driving customer loyalty, thus creating more value for both your organization and your customers.

Orchestrate your service delivery

Great customer experiences are orchestrated through careful planning and alignment of multiple touchpoints that occur simultaneously across various channels. Understanding how to make these diverse experiences work cohesively together ensures a seamless and consistent journey for the customer, guaranteeing exceptional delivery that fosters loyalty, advocacy, and lasting relationships with the brand.

Capabilities

  • Journey mapping
  • Service blueprinting
  • Stakeholder mapping
  • System mapping
  • Persona creation
  • Jobs-to-be-done generation
  • Strategic assessments
  • Business Model Canvas
  • Value proposition design
  • Empathy mapping
Design planning

Custom telehealth solution scales to a full healthcare ecosystem

After initial phases to launch and grow a custom telehealth application, Never Alone, CommuniCare Health Services wished to continue to expand the initial tablet application to a full ecosystem across many use cases and personas as the need for remote patient care continues to grow. Through an innovative partnership, CommuniCare Health Services was looking to continue momentum around the successful launch of their custom telehealth services (integrated with remote monitoring devices) to increase access and reduce costs for the IDD and older adult populations.

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Ready to create an intuitive user experience?

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Design and launch a new product

Successfully launch a new digital platform or service. Our team can design custom digital solutions that will captivate users and disrupt the marketplace.

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Redesign and grow an existing product

Our experienced senior UX designers can help you modernize your existing platform or expand your current product into new markets.

LET'S GROW
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Innovate with experienced designers

Our design thinking and service design experts bring a proven and repeatable approach to innovation to help you maximize a return on your digital investments.

LET'S INNOVATE

Ready. Set. Innovate.