UX Design Services
UI & UX design services
Research-driven design that improves usability, reduces support costs, and drives adoption across web and mobile.
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Behind every great user experience is strategic design
Our Atlanta and Seattle based team of UX design experts brings an average of 14 years of experience to every project. We're passionate about every aspect of UX design, from product design and design research to user experience.
UI/UX design services
User research
Service design
Workshop facilitation
Strategic design
UX design agency offering
UX design
Our approach to user experience design is rooted in empathy, with a focus on creating products that are intuitive, accessible, and delightful to use. At Digital Scientists, we believe that great UX design has the power to transform businesses and improve people's lives.
Product design
Product design encompasses the intersection between product strategy, user experience and user interface design. Our team will design great experiences for your users while making sure every design is aligned with your overall product strategy and business goals.
Design systems
Designing a customized collection of reusable design components and patterns empowers you to efficiently design and scale your product while maintaining consistency. We design development-ready design systems that make collaboration and handoff easy.
Accessibility
Making design choices so that people with disabilities can fully engage with your product creates a better user experience for everyone, adds value and minimizes legal risk. We are committed to designing products everyone can use.
Capabilities
- Workflows
- Information Architecture
- Wireframing
- UI design
- MVP design
- Dashboard design
- Mobile app design
- Design assessments
- Rapid prototyping
- Hi-fi prototypes
Case study highlight
Leading the supply chain planning process in functionality and experience
From stakeholder and user interviews to product and market audits, we investigated the primary pains and gains of the platform. Next, we created a user-validated demo prototype for their management and sales teams.
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UX design agency offering
UX research
UX research is part of our UX design process from beginning to end. We understand your market conditions, stakeholders, customer behavior and needs, and how they interact with your product. We perform UX research during each phase, relying on it to build highly customized designs.
Understand your business landscape
Identify market opportunities and understand competitor offerings to enable effective competitive positioning and differentiation.
Uncover customer needs
Gain insights into your customer's behaviors, preferences, and pain points using ethnographic methodologies to deliver user-centered solutions.
Identify internal pain points
Gain clarity into areas that hinder efficiency and collaboration within your organization, streamlining processes and optimizing workflows.
Capabilities
- Competitive research
- User interviews
- Usability studies
- Card-sorting
- Ethnographic studies
- Persona creation
- Validation studies
- UX assessments
Case study highlight
Custom telehealth solution scales to a full healthcare ecosystem
CommuniCare Health Services expanded their custom telehealth application to a full ecosystem across many use cases and personas, increasing access and reducing costs for the IDD and older adult populations through innovative remote monitoring.
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UX design agency offering
Service design
We harness the power of service design by taking a close look at the complete system of interactions and touchpoints within your customer journey. Through in-depth research, mapping out processes, and strategic thinking, we identify pain points, streamline operations, and curate meaningful interactions.
Map your customer's journey
Document and visualize the end-to-end experience of both customers and employees, facilitating the identification of pain points and inefficiencies in processes.
Visualize your service ecosystem
Increase value creation by providing a clear visual representation of the interconnected processes, touchpoints, and stakeholders in your service ecosystem.
Orchestrate your service delivery
Great customer experiences are orchestrated through careful planning and alignment of multiple touchpoints across various channels, ensuring a seamless and consistent journey.
Capabilities
- Journey mapping
- Service blueprinting
- Stakeholder mapping
- System mapping
- Persona creation
- Jobs-to-be-done
- Empathy mapping
- Value proposition
Workshop facilitation
Design thinking workshops are an important means for understanding your entire service ecosystem, your key stakeholders' goals, and your service experience processes. Through a collaborative approach and carefully selected activities, we gain a truly holistic understanding of your customer experience.
Executive alignment
Top-down approach to align your strategy through workshops that facilitate vision, impact and prioritization.
Readiness assessment
Confirm a product idea is worth pursuing by reviewing desirability, viability, and feasibility.
Product blueprint
Define the users, workflows and product requirements with a market-testable design prototype.
MVP
Define the initial experiences, go from idea to commercially viable, and integrate into your teams.
Ready to create an intuitive user experience?
Design and launch a new product
Successfully launch a new digital platform or service. Our team can design custom digital solutions that will captivate users and disrupt the marketplace.
Let's Go
Redesign and grow an existing product
Our experienced senior UX designers can help you modernize your existing platform or expand your current product into new markets.
Let's Grow
Innovate with experienced designers
Our design thinking and service design experts bring a proven and repeatable approach to innovation to help you maximize a return on your digital investments.
Let's InnovateFrom the Blog
Our Latest Design Insights
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Accessibility: How to Create Accessible Digital Products
A practical guide to building digital products that are inclusive and accessible for all users.
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Accessibility: What It Is and Why It Matters
Understanding the fundamentals of digital accessibility and why it's essential for modern products.