Healthcare UX Design

Healthcare UX That Clinicians Actually Use

Beautiful doesn't matter if no one uses it. We design for busy nurses, distracted patients, and low connectivity—research-driven UX that fits clinical workflows and drives adoption.

Healthcare UX Design Process

Research-driven healthcare UX design and user experience

Duke Health
Congruity Health
McKesson
CommuniCare
Guardian
Easterseals
Our Approach

What is Healthcare UX?

Strategic integration of user research, UX design, and human factors to optimize the health journey.

Research

User Research

Understanding how patients and providers interact with digital healthcare solutions through interviews, observations, and usability testing.

Interviews, observations, usability testing

Design

UX Design

Tailoring digital solutions to optimize patient experiences—wireframes, prototypes, and design systems that reduce complexity.

Wireframes, prototypes, design systems

Human Factors

Human Factors

Designing user-friendly environments and devices that consider cognitive and physical aspects to support healthcare professionals.

IEC 62366, error prevention, accessibility

Elderly woman using healthcare app
Applications

Healthcare UX Use Cases

HIGH IMPACT

EHR Systems

Intuitive interfaces for quickly accessing and updating patient information.

Telemedicine Platforms

User-friendly platforms for virtual consultations and medical records access.

Patient Portals

View test results, manage prescriptions, communicate with providers.

Medical Devices

Interfaces for monitors, wearables, and diagnostic equipment.

Clinical Decision Support

Evidence-based recommendations and alerts at point of care.

Mental Health Apps

Therapy sessions, assessments, and support resources.

Ux Process

Stanford Biodesign Process

Stanford Biodesign Process
Interviews

Interviews

One-on-one sessions to understand user needs and pain points

Information Architecture

Organizing content for easy navigation and understanding

Wireframes

Mockups & Wireframes

Visual guides outlining layout, structure, and elements

Prototype

Prototyping & Testing

Interactive models to test and refine functionality

Why Partner With Us

We're not learning healthcare on your dime.

Calendar Year ROI. One team, concept to scale. 75-person integrated team.

10+

10+ Years Building AI

One team, concept to scale. We deliver all 10 steps from messy data to measurable outcomes.

$20M+

Verified Healthcare ROI

$10M+ PDPM recovery. $10M+ RAF improvement. Hard dollar returns within the calendar year.

75

Integrated Team

15 US architects + 60 nearshore delivery. Same timezone, HIPAA-compliant, partners not vendors.

CommuniCare

"I have worked with many technology teams during my career, and Digital Scientists is one of the best. They take the time to understand the customers' needs, deliver innovative solutions, are always professional, and work with your team as a true partner to achieve success."

Amy Severino

Chief Innovation Officer, CommuniCare Health Services

Technologies

Figma Miro Dovetail OpenAI Google

Ready to improve your healthcare UX?

30-minute call. No pitch. Just honest assessment of what's possible for your organization.

Understand your clinical workflows and pain points
Assess opportunity and realistic ROI range
Determine if there's a fit

Or call: 404.654.3855

HIPAA Compliance & Accessibility

We design for healthcare's unique requirements—HIPAA compliance, WCAG 2.1 accessibility, Section 508, and ADA standards. Inclusive design that works for everyone.

Learn more about our approach →
HIPAA Compliant