Mobile app for a seamless parking experience
Park ‘N Fly, the nation’s leader in off-airport parking, reached out to Digital Scientists with the aspiration to make a seamless parking experience for their guests.
Jobs To Be Done
- Provide smooth trip planning and reservation for users.
- Allow for pre-departure and reminder information to travelers.
- Get parking details and gate code to customers as quickly as possible.
- Allow users to be able to clearly see shuttle wait times.
- When a customer returns to their vehicle, make the process as smooth as possible.
- Continually improve user experience through automated surveys and customer loyalty points.
What we did
Separately, as part of their 50th anniversary celebration, the Park ‘N Fly team launched their updated web experience, emphasizing a bold new look and feel across the app and online experiences.
- Customer Journey Mapping Workshop
- Innovation Research
- Mobile App Development
- React Native
- Apple Wallet
- Apple iOS and Android
- Google Maps API
- Ruby on Rails
- Responsive Desktop & Mobile App
- Updated Mobile Interface
- Mobile Reservation & Payment Processing
- Loyalty Program
Worked with the Park ‘N Fly team to develop a simple way for their customers to be rewarded for their business. Free parking award days are dispersed based on your parking frequency, as your membership level changes.
Digital Scientists effectively implemented solutions that significantly improved our previous app.”
Vice President, Marketing at Park ‘N Fly