An easier way to buy auto parts

NAPA Auto Parts, one of the largest automotive parts retailers in the U. S., hired us to fix issues within the retailer’s “Know How” app. The app was experiencing problems due to updates in the iOS and Android operating systems. We partnered with NAPA to address the issues and to refresh the mobile user experience. Our measurable goal for the project was to see an improvement in the app store ratings for both the iOS and Android app.

The challenge

We worked closely with NAPA’s internal marketing and development teams. Our initial challenge was to devise a solution that would adhere to the retailer’s existing platform constraints. We needed to control the app experience without making server-side changes.

What we did

After research and testing, we devised a solution leveraging our own “Know How” with HTML, CSS, and JavaScript. We developed a front-end that dynamically renders the app across iOS and Android.

We designed, developed, tested, and launched the updated hybrid application within two months.

  • Digital Strategy
  • UX Design
  • Development
  • iOS & Android App Development
technology stack
  • Ionic Mobile Application Framework
  • Ionic JS for iOS Devices
  • Ionic JS for Android Devices
  • HockeyApp for cross-platform testing
experiences delivered
  • Responsive app design across iOS & Android
  • Accessible search functionality
  • Product categories & details
  • VIN scanner

Accessible Search at your fingertips

Search is quickly accessible from nearly all views with this logistics and transportation software, making it easy to change your mind or find exactly the part you need.

Search based on your vehicle

The VIN scanner enables faster vehicle search options. Adding a vehicle will search only parts for the specific make and model. Optionally, users may add a vehicle number manually.


The App refresh was completed after two months and released on schedule to debut at NAPA’s 90th anniversary event. It received wide consumer approval and increased to a 4+ rating after two months on the app store

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