Service Design Global Conference 2025
About this event
Our Design Strategist, Maria Ines Zelaya, will attend the Service Design Global Conference 2025 in Dallas!
This year’s conference brings together design leaders and innovators from around the world to explore how service design is transforming industries. Attendees will gain insights into real-world applications—from FedEx’s use of service design in regulated industries, to Kaiser Permanente’s journey management in healthcare, Zillow’s scaling of human-centered experiences, and The New York Times’ design systems across platforms.
Keynote speakers include Katrina Alcorn, Peter Merholz, and Jesse James Garrett, who will share perspectives on organizational leadership and AI-driven transformation.
Join us in learning how organizations are applying service design to tackle complex challenges and deliver meaningful experiences.
Don’t miss the opportunity to connect with Maria in person and explore the future of service design.
Meet with our expert
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Maria Ines Zelayadesign strategistMaria brings expertise in design strategy, UX research & user-centered design.