user research
Defining the user needs
Through stakeholder interviews, alignment workshops and co-creation sessions, we began our efforts with the users in mind. We were informed by INPO leadership the measure for success for these applications depended entirely on user adoption. We took that to heart for every step of this ongoing engagement.
We didn’t rely solely on interviews in the beginning of our process, we relief on user feedback every step of the way.
The following are the research activities:
- Distill previously completed internal interviews and processes
- On-site user interviews with number of different users and stakeholders
- Alignment workshop in order to ensure product vision and goals
- Co-creation sessions to work through team priorities across the organization
- Executive bi-monthly updates, with sprint reports, velocity, and aligned goals