arrow left OUR CASE STUDIES

Tinyspark Mobile App

From Followers to Super Fans: Mobile Storytelling for Growing Brands

user research, user experience, product design + development

overview

Tinyspark is a social-style marketing platform that empowers brands to turn passive followers into engaged fans—and fans into customers.

The platform combines visual content, direct communication, and first-party data collection to help brands own their audience and grow sustainably—outside of social media algorithms.

industries
  • Marketing Agencies
  • SMB Growth
  • E-commerce
  • Marcom
services
  • Product blueprint
  • Research
  • UX Design & Prototyping
  • Usability testing
  • Capability differentiation
  • Product roadmapping
  • Minimum Viable Product
  • AI Development

Email Can’t Show It.
Social Won’t Deliver It.
We Fixed that.

Most brands today face the same frustrating problem:

Social media offers visibility, but no ownership or insight.

Email marketing offers ownership, but no engagement or storytelling tools.

Without access to audience data and tools for personalized content delivery, brands are stuck broadcasting instead of building real relationships.

the outcome

Tinyspark now enables growing brands to:

Increase direct audience engagement

through personalized posts to fan segments and individuals.

Collect and own followers data

including fan emails, behavior, and preferences.

Drive higher retention and loyalty

with exclusive content, offers, and follow-ups.

Improve campaign performance

with real-time insights on opens, clicks, conversions, and drop-offs.

cloud icon

Integrate seamlessly with tools

like Mailchimp, Klaviyo and Shopify to optimize multi-channel marketing.

1

Grounded in User Research

icon

We worked with brand marketers, small business owners, and creators to understand what they were missing from their current platforms. Feedback revealed the demand for:

  • Direct fan communication
  • Content flexibility (visual, video, and short-form)
  • Audience-level analytics and segmentation
  • Control over how and where content is seen
2

Built for Real Engagement

icon

We designed Tinyspark to function like a social app but behave like a CRM:

  • Visual posts with the polish of Instagram
  • Messaging flexibility similar to email
  • Audience control and tracking typically reserved for enterprise marketing tools
3

Tested, Validated, and Refined

icon

With feedback from real users—including marketers, interns, and early adopters—we refined the experience to maximize:

  • Onboarding speed
  • Ease of content publishing
  • Clarity of analytics and fan-level insights

We worked with brand marketers, small business owners, and creators to understand what they were missing from their current platforms. Feedback revealed the demand for:

  • Direct fan communication
  • Content flexibility (visual, video, and short-form)
  • Audience-level analytics and segmentation
  • Control over how and where content is seen

We designed Tinyspark to function like a social app but behave like a CRM:

  • Visual posts with the polish of Instagram
  • Messaging flexibility similar to email
  • Audience control and tracking typically reserved for enterprise marketing tools

With feedback from real users—including marketers, interns, and early adopters—we refined the experience to maximize:

  • Onboarding speed
  • Ease of content publishing
  • Clarity of analytics and fan-level insights

A Feed That Finally Feels Personal

Most fans follow dozens of brands on social platforms—but never really connect with them. Content gets lost in the algorithm, posts feel generic, and unless you’re commenting or tagging, you’re invisible.

Tinyspark flips that dynamic.

When a fan joins Tinyspark, they’re not just another follower—they’re a known, valued member of the brand’s inner circle. They opt in, share their email, and instantly get access to a personalized content feed made just for them.

From day one, fans can:

  • Follow their favorite brands and get content tailored to them

  • Receive exclusive offers and early access to product drops

  • See behind-the-scenes posts, videos, and updates that don’t show up anywhere else

  • React, reply, and engage in ways that feel seen and appreciated

  • Enjoy a clean, distraction-free space where everything is about the brands they actually care about

This isn’t another social media feed filled with noise—it’s a VIP pass to the brands fans already love.

From Passive Posts to Purposeful Connection

Most platforms offer visibility—but no ownership. Tinyspark changes that by giving brands direct access to their fans’ names, emails, and behaviors from the moment they follow.

With Tinyspark, brands can:

  • Segment fans and target specific groups or individuals

  • Post rich media content that actually gets seen

  • Track opens, clicks, and conversions in real time

  • Follow up with fans based on behavior and engagement

It’s social content with CRM-level insights—built for real relationships, not algorithms.

Closing the Loop on the Customer Journey

Tinyspark connects seamlessly with Mailchimp, Klaviyo, and Shopify to turn fan engagement into measurable growth.

Here’s how it flows:

  • A fan follows → you get their data

  • Tinyspark syncs with your email platform for nurturing

  • Purchases via Shopify flow back in to trigger smarter campaigns

  • You close the loop with content that converts—and re-engages

This gives you a complete picture of what’s working, what’s not, and how to turn casual followers into loyal customers.

Deliverables

product deliverables
  • Brand-facing web & mobile app
  • Fan-facing mobile experience
  • Marketing sync integration for Mailchimp & Klaviyo
  • Full customer nurture through Shopify integration
  • Insight dashboards & behavior reporting
  • First-party data capture & export
  • Social marketing automation tools
  • Custom fan segmentation & targeting logic
  • Metered payment solutioning
process deliverables

The Big Picture

Tinyspark is transforming the way brands connect with their audiences by giving them what other platforms won’t:
real data, real control, and real engagement.

For brands that are tired of feeding the algorithm and getting nothing back, Tinyspark is where the connection begins.

next case study

Coding AI

AI, Healthcare

view all