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Fathers’ UpLift

Transformative EHR accelerates growth and delivers future insights

healthcare, user experience, product design + development

overview

Fathers’ UpLift provides mental health counseling and coaching to assist fathers with overcoming barriers that prevent them from remaining engaged in their children’s lives. They came to us to help them launch a custom EHR (Electronic Health Record) that would help them scale their efforts.

When Fathers’ UpLift first approached us, they were already frustrated by the journey they had been on with a different agency that lacked progress even after two years of development. The off the shelf SAAS products they were on created unnecessary burden for their providers and their clients. They knew they needed something that was customized to their specific needs, but they needed help bringing their vision to life.

industries
  • Healthcare
  • Mental health services
  • Nonprofit
services
  • Project readiness assessment
  • Product blueprint
  • UX Design & Prototyping
  • Product roadmapping
  • Minimum viable product development
the vision

To create a single hub that can track their efforts, facilitate communication, inform strategy and lead to better client engagement.

The challenge

  • Off the shelf EHRs were not working for their providers, causing under billing.
  • Complicated workflows caused multiple, fragmented solutions, reducing the ability for insights and metrics.
  • After 2+ years of working with a different agency, there was little to no progress in addressing users’ needs.
  • Lack of product vision and progress from the previous agency prompted mistrust and frustration from their executive board.

Impact

In only 2 months of development, we were able to deliver a production application, bringing the client’s vision to life.

  • Custom solution provided visibility into whole case load and ease of use for their providers, enabling the ability to scale the program and provide operational efficiency.
  • Reduction of multiple SAAS products into a single hub allows for simpler and easier activity tracking, optimizing reimbursements.
  • Build trust with their executive board by delivering clear, actionable insights, enabling them to track organizational impact, identify trends, and effectively communicate outcomes to stakeholders and funding partners.

“Thank you to the Digital Scientists team, this has been a long time coming! We finally have something that will be useful for our team so I want to take this opportunity to thank you for your hard work and your diligence. You took an idea and made it come to life!”

Dr. Charles Clayton Daniels Jr.

 CEO & founder of Fathers’ UpLift

What we did

From blueprint to MVP in 8 weeks, we accelerated the delivery of a solution that enhanced KPI performance and efficiency.

Starting with stakeholder alignment workshops and co-creation sessions, we documented the team’s journey, vision, goals and objectives. We also aligned on the scope to keep us on track with this aggressive 2 month development project.

Product blueprint + development

Clear requirements lead to rapid MVP delivery

Created a high-fidelity clickable prototype – After gathering user recommendations, we built a clickable prototype based on agreed-upon workflows, wireframes, and visual design. Users tested the prototype and provided valuable feedback for refinement.

Defined and documented the solution architecture – We partnered with the client to evaluate the current state, including organizational technology preferences, planned integration points, and existing products. This resulted in a comprehensive solution definition with documented critical system behaviors and operational considerations.

Delivered product requirements – Upon completing research insights and establishing workflows, our Product Management team delivered the first round of user stories. These provided a clear blueprint for developers to begin work efficiently and accurately.

Executed rapid agile development – We assembled a Tiger team to quickly develop the application, focusing on API development and creating a front-end component library. With parallel workstreams and regular check-ins with stakeholders, we ensured timely delivery of priority features. Through agile sprint refinement, we delivered a solid codebase that drove user adoption.

AI-enhanced summarization

Maximized reimbursements through improved real-time documentation of each encounter and AI-enhanced recommendations.

  • Compare and analyze the client’s assessments in order to summarize/highlight any changes.
  • Can provide predictive ability for coaches to plan out resources for client
  • Quick summary to reference before check-in
  • Provide higher level of care

 

 

 

outcome

A single hub enables operational effectiveness and valuable insights, enhancing and demonstrating the impact of Fathers’ UpLift.

Measuring impact metrics is crucial for understanding the effectiveness of our client’s initiatives, driving continuous improvement, and ultimately achieving better outcomes for their clients, providers and stakeholders.

Custom EHR analytics

Operational efficiency

Enhancing coach and clinician performance while enabling program scalability and improving operational efficiency.

Impact metrics

Demonstrating reduced reincarceration rates through proactive initiatives, individual scoring, and progress impact metrics.

Maximized reimbursement

Accurate revenue capture through improved real-time documentation of each encounter and AI-enhanced recommendations.

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