Approach 
02.
Create a culture of innovation
Innovation + technical research
Accelerate product research, design, and development by investing in a mature innovation research team that uses a disciplined process to help uncover opportunity and drive sustainable growth.
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Understanding the real needs of your customer’s experience and your organization as a whole helps us focus on opportunities that can make a difference. Our innovation research process will establish an understanding of where your business is today and how it can create new value for your customers in the future.
Innovation research capabilities:
- Dedicated teams
- Technical assessment
- Strategic assessment
- Journey mapping
- Service blueprinting
- Prototyping
- Product strategy definition
- User research and usability testing
- Concept validation
Technical research capabilities:
- Technology research
- Technical prototyping
- Solution architecture ideation + planning
- Machine learning + artificial intelligence
Mailchimp
Innovation Partnership
Design Sprint Digital Transformation Machine Learning Media / Technology Product Design + Development
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