Omni-Channel Customer Experience in Atlanta

We’re Digital Scientists - a mobile innovation company. We can help you put apps to work to create new services, new capabilities, or a new business.

Mobile (mobile web, iPhone, iPad and Android), desktop and in-store strategy & consulting firm - Experts in marketing cross-platform touch-enabled web applications, Atlanta & Alpharetta, GA.

Omni-Channel Strategy

Today’s consumer will interact with your brand across multiple channels and devices for a single transaction. Digital Scientists can integrate your digital touch points with your marketing strategy to keep the online experience consistent across devices and platforms.

How does your business engage with consumers? From your in-store location to online shopping cart, the entire customer journey should be integrated from one platform to another. For example, when a customer makes an in-store purchase, they should be able to find those records online. Every business has multiple consumer channels like mobile apps, websites, customer service calls and emails - and often times, users might get different results from different platforms. Your business needs to ensure that the consumer receives a consistent experience across multiple channels at once.

Across Atlanta, more and more businesses are finding that the customer experience is becoming more and more important. Rather than segmented applications, each part of the user experience should be seamlessly blended into the next. At Digital Scientists, we use the latest technology to revamp your website, mobile application, and software packages so that they are integrated effortlessly.

Digital Scientists + Omni-Channel Strategy

To create a winning strategy, our team of UX designers and developers look at your business model from multiple angles to answer questions like, who is your target audience? How are they engaging with your brand? What applications or online services are they using? And what software is used by your employees to organize this data? Once we understand the complete picture, we can start integrating software packages and technologies to develop an omni-channel strategy.

For more information about omni-channel tech strategies in Atlanta, contact Digital Scientists today.


Case Examples

Mobile,

AmericasMart

Digital Buyer Experience

Digital or Mobile Roadmap, Ecommerce Experience, iPad or Android Tablet, Mobile, Web Applications,

Gables Tablet Sales Application

Sales Enablement App

Digital or Mobile Roadmap, Ecommerce Experience, iPad or Android Tablet,

Tory Burch

Tablet Strategy


Platforms

Experience working with the full range of tools to build apps to work across largest platforms.

Html5 css3 688742a8a58c3eca5015d969dcf6d8add4119e4af4a75436cfe7c42581557dde Web Applications
Responsive web
Logo apple b9646ff8573dd15de8c32a4192ebebc6afc14868735126e561c5305b38fed386 Native iOS
iPhone, iPad, iTouch
Logo android robot 37f4258272e19da5b928a54c020f2e266a00f0a9b6016534639b598605daac73 Native Android
Phones, Tablets

APIs

Experience working with common and not so common APIs

Logo ibeacon 9f448c34365f537865a7706383ff01aca6ac2aba35af3b654c72e7c3a03e8834
Logo google maps bdf60436bbd8eaa42ea6f6f02bc91f314fd7b9060ac9c08b00b853ebb99fa9a4
Logo github e3cba0d310a4387507261373e307669a76bdcbaf8be8e749a5e09e217c306b47
Logo twitter bird bda5ea8bc20ceffeb37914ffa942c5abcfea99210e366fd393ecfffba50b46f5
Logo facebook 7fde72d2172a3b0a8c33baf402904cbe95c3600d19c8539b87ad2706e88970df
Urban airship e6cbf11df278fd01c9fc446df8504a4a5ebe909372fbabe0cc9adc8a59e0f0f7
Logo stripe wordmark 1b35d6a42fcc55e2c5ac188bce6187b5c3fd7b854295d34fd18dcf12005d040f
Logo mixpanel 5ecf3559dfc718625f30a8c50725259b363107e40aa55103ddfe12dc082179a5
Uber ff97b57208022b4abeb7f3d4ba9f90cd2aee61cc20c4f085ced4c7c84b1ad724

Tools

Experience working with the full range of tools to build apps to work across largest platforms. Experience building complex server-side applications to support mobile apps.

Logo elasticsearch wordmark 02939e009b099a33dd77dae6d84fc46b936d26ee94e5078ca397503f46d26741
Angular js b9eaa242b3b8bb1957a72224212dd1994967c5b6e6d6f3606cd74d014e2616f0
Ionic 26b6e31bdaa4a1b735615afa57b8dfc67cea2f1c5d1e54bc9192cf24967958f6
Rails d14dd402a5a765de4da8951d769d6a2ce90c3501c6f6d05a99c9c2cb8a814d59
Cordova 9d5b6947638603b96ce231d1b926df59aeabcf1a0a138c49792ae3bc9cfe6c15
Logo hockeyapp 404af587d2a19cca3d2b6ceca34f73f0a498860e7f6e754fa7b18a12df103411
Node js 3e19e038b84c96c2d3fc715babfbaa6c79c8d61a8634bbc8fbab3dcf8e265d5c
Logo testflight 31e36ebc2d3ac9d83073fead37fefd6dad68ee062f9b9e4423c02ce83aae7616
Browserstack f316961cbc0d5342484df0dca825dfc07bd8b5e60d008c85bdc5afffd2ec081d

Better, Faster, Smarter

Ready to start your new project? Just answer a few questions so we can see if we'd be a good match for your needs.

Keep up with our latest thinking on digital innovation