HYPOTHESIS

For over 18 years, consumers around the globe have trusted MyUS to provide a simple, reliable way to shop US ecommerce stores and ship their purchases worldwide. MyUS is a premier package consolidator for consumers shipping internationally. We partnered with MyUS to create their first mobile app for iOS and Android. Through customer research we defined the requirements for the most important app features. We delivered the fully functional Minimum Viable Product (MVP) app in less than 90 days.

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SERVICES UTILIZED
  • digital strategy
  • UX design
  • iOS & Android development
  • API development
  • minimum viable product

EXPERIMENT

MyUS approached Digital Scientists to create a mobile application for their package consolidation and shipping business. Our team was able to execute on several application initiatives, supported by a recent research exercise that yielded much-needed use cases for various personas. These included:

  • Ability to quickly complete a shipping consolidation (with the fewest steps possible)
  • Access to push notifications and status of packages en-route
  • Reducing the potential for confusion around the true cost of shipment
  • Simplified workflow that ensures adherence to US export requirements and regional customs laws
  • Providing user access to a wide range of shipping defaults
  • Improving mobile usability for their global customers
We worked in close collaboration with the MyUS internal development team to complete all the mobile features. As a part of the application launch, we co-developed a secure API gateway authentication and the single-sign on functionality between the website and the app. The existing web application and the JSON API were leveraged to deliver the mobile apps in less than 90 days.

APPLICATION FEATURES

One-Click Ship 


Review packages and create a ship request in one easy step.

Real-Time Updates


Shipment Push notifications for all package and shipment activity

Simple Invoice Uploads


Capture and upload invoice screenshots seamlessly.

Manage Packages


Manage packages delivered and consolidate shipments

Preview Shipment Cost


Select a few packages to preview shipment costs

Auto Pilot


Preconfigure settings & set the account on auto pilot

TECHNOLOGY STACK

logo of ionic

Ionic

Ionic Framework offers mobile components and gestures for multi-platform development.

AngularJS

AngularJS

The AngularJS framework was used for the single page application development and testing.

Cordova

Hybrid Development

Cordova (previously PhoneGap) gives multi-platform development flexibility.

Android Crosswalk Logo

Android Crosswalk

Crosswalk assisted us with Android multi-device and mutli-version compatibility testing.

ANALYSIS

The new MyUS app will extend functionality to MyUS customers in more than 220 countries and territories across the globe. MyUS enables users across the globe get access to the top US brands and products. We are planning new application features on their digital roadmap.

Neal Cung - CTO - MyUS

“I have definitely referred them to a couple companies and plan to use them again.”

Neal Cung – Chief Technology Officer, MyUS.com

BY THE NUMBERS

3 Months

Three months from the beginning of design to launch of new site and app.

1 Million

Packages shipped by MyUS to over 220 countries worldwide.