Gables Residential is one of the largest multi-family real estate companies in the United States. They manage over 31,500 apartment homes and 500,000 square feet of retail space. Managing and tracking all of that square footage can be a difficult task, so Gables Residential contacted Digital Scientists for help. They needed their associates to have better marketing and sales tools for all of their properties.
Through an investment in their customer experience strategy, Gables made improvements that allowed them to spend less—a savings of over 1 Million—on sales and marketing, and get more out of their current investments.