# Digital Scientists

> Digital Scientists is an innovation partner for firms executing on their innovation strategy. We take software and AI from prototype to production so it delivers measurable ROI, and clients own what we build. For two decades we have helped clients from the Fortune 10 to startups deliver software that improves the human experience. Senior architecture and development is US-based, most with 10 to 15 years of experience. In business since 2007. $20M+ verified client ROI, deep healthcare proof.

## About

Digital Scientists is an innovation partner for firms executing on their innovation strategy. We reduce innovation risk by combining strategy, design, and senior engineering into one US team that moves from discovery through production, taking software and AI from prototype to production so it delivers measurable ROI. Clients own what we build outright, including the code, IP, and roadmap.

Engagements usually start with a Blueprint: a rapid one to four week discovery that produces a shared vision and solution architecture, grounded in user research and the jobs your users are trying to get done. It scopes not just the platform but what it takes to support the new business around it. AI speeds delivery; our experience helps product owners prioritize and focus the build on what users actually need.

Today, many clients' innovation strategy centers on using AI to build a system of intelligence, the decision layer above their systems of record that turns data into action. Forward Deployed AI Engineering is one way we scope the work: we build a new, automated workflow inside your environment, on your stack, focused on ROI. Unlike other firms, you own what we build.

For two decades we have helped clients from the Fortune 10 to startups deliver software that improves the human experience. Our senior architecture and development team is US-based, most with 10 to 15 years of experience, and we bring in partners to scale as needed. In business since 2007, based in Alpharetta, Georgia.

## What We Do

- **Blueprint (rapid discovery)**: A one to four week engagement, $10K to $45K across three tiers, that turns an idea into a shared vision, solution architecture, user research and validation, and a development plan and budget. The shared spec both sides build from. https://digitalscientists.com/blueprint/
- **Prototype to Production**: We turn prototypes, MVPs, and tool-built builds into production software that ships and holds up. Clients own the code, IP, and roadmap.
- **Forward Deployed AI Engineering**: One way to scope an engagement around streamlining and automating a specific workflow, built inside your environment on your stack, focused on ROI. Unlike other firms that keep the platform, you own what we build. https://digitalscientists.com/services/forward-deployed-ai-engineering/
- **Systems of Intelligence**: Using AI to build the decision layer above your systems of record that turns data into action.
- **Custom Software & Product Development**: Full-stack web and mobile applications, platform modernization, API development.
- **Applied AI & Machine Learning**: Computer vision, NLP/NLU, predictive analytics, LLM integration, intelligent automation, used as an enabling layer across delivery, not a product line.
- **Product Strategy & Prototyping**: Evidence-based product development; build, pivot, or stop on the evidence.
- **IoT & Connected Devices**: Embedded systems, sensor platforms, real-time data pipelines

## Healthcare

In healthcare, our deepest proof, we help providers drive technology improvements that improve care and strengthen revenue. We concentrate on three areas, with a 100% production ship rate and $20M+ in verified client ROI:

- **Revenue Cycle Management**: MDS/PDPM optimization ($10M+), RAF/HCC coding ($2.4M+ recovered), denial prevention, revenue integrity. CommuniCare MDS Optimization delivered $24M+ in revenue impact.
- **Virtual Care & Patient Engagement**: NeverAlone, a patient engagement and virtual care platform we built and continue to support in production, serving 26,000+ lives across 130+ locations; remote monitoring; ambient AI scribes (via HealthContext.AI, 45 to 5 minute documentation).
- **Clinical Workflows**: Clinical documentation automation, EHR and interoperability (PointClickCare and Gehrimed in production, Epic in an R&D environment, Cerner and MatrixCare via FHIR/HL7/ADT), workflow and human-factors design, HIPAA-compliant architecture.

## Healthcare Capabilities

- Healthcare Data Analytics & Engineering: https://digitalscientists.com/healthcare/data-engineering/
  ETL pipelines, data lakes, analytics dashboards, AI-ready infrastructure. $2.4M+ RAF revenue recovery. $10M+ PDPM optimization. PointClickCare and Gehrimed in production. Epic in an R&D environment. Cerner, MatrixCare via FHIR/HL7/ADT.
- Healthcare AI Development: https://digitalscientists.com/healthcare/ai-development/
  Custom healthcare AI development services. Clinical documentation AI (ambient scribes via HealthContext.AI, 45→5 min), RAF/HCC coding optimization ($2.4M+ recovered), MDS/PDPM optimization ($10M+), predictive risk stratification, revenue cycle automation, NLP for clinical text. 100% production ship rate. $20M+ verified ROI. PointClickCare and Gehrimed in production. Epic in an R&D environment. Cerner, MatrixCare via FHIR/HL7/ADT.
- Healthcare SaaS Development: https://digitalscientists.com/healthcare/saas-development/
  Healthcare SaaS development services. HIPAA-compliant, multi-tenant platforms for clinical workflows, patient portals, analytics dashboards, and EHR integration. MVP in 8-12 weeks. Production platforms in 4-6 months. $75K-$500K+ depending on complexity. PointClickCare and Gehrimed in production. Epic in an R&D environment. Cerner, MatrixCare via FHIR/HL7/ADT. 4 production case studies (NeverAlone, MDS Optimizer, Guardian, Congruity).
- Healthcare UX Design & Research: https://digitalscientists.com/healthcare/ux-research/
  Healthcare UX design consulting and research services. Clinical workflow optimization, usability testing, co-creation workshops, design systems for EHRs, patient portals, telehealth, and medical devices. Human factors engineering (IEC 62366). WCAG/Section 508 accessibility. Field research with clinicians, MDS coordinators, and older adults.
- Software as Medical Device (SaMD): https://digitalscientists.com/healthcare/samd-software-as-medical-device/
  AI and UX development for SaMD products — diagnostic algorithms, monitoring apps, digital therapeutics, clinical decision support. DS builds the intelligence layer and clinical interface; quality partners handle FDA documentation and submission. IEC 62304, IEC 62366 human factors, ISO 14971 risk management. Guardian OR monitoring and Intent Solutions smart pill bottle case studies.
- RCM AI ROI Deployment Assessment: https://digitalscientists.com/healthcare/revenue-cycle-ai-assessment/
  Hospital-facing 1 to 2 week decision sprint to find the first revenue-cycle workflow where AI can prove ROI. $10K fixed-fee. Outputs: first workflow recommendation, ROI hypothesis, data/workflow readiness snapshots, proceed/wait/fix recommendation. If the case is strong, an 8 to 14 week fixed-window workflow build follows. CommuniCare MDS Optimization ($24M+ revenue impact) as the revenue-cycle proof point. Model Hospital simulation as the demo asset. Companion to the deeper Revenue Integrity Audit on the Revenue Cycle AI domain page.

## Healthcare Markets

- Post-Acute Care Technology: https://digitalscientists.com/healthcare/post-acute-care/
  Purpose-built technology for multi-site post-acute operators across SNFs, home health, hospice, assisted living, memory care, CCRCs, IRFs, and LTACHs. 24/7 virtual care (NeverAlone — 100K+ calls, 130+ facilities, 96% treat-in-place). AI-driven MDS/PDPM optimization ($10M+ recovered). Ambient documentation AI (45→5 min). EHR integration with PointClickCare and Gehrimed in production. MatrixCare and Netsmart via FHIR/HL7/ADT.
- Skilled Nursing Facilities: https://digitalscientists.com/healthcare/markets/skilled-nursing/
  Purpose-built AI for SNFs facing PDPM reimbursement, Five-Star pressure, staffing challenges, and value-based care transitions. $10M+ PDPM recovered, $2M quality incentives, 96% treat-in-place, 60/100 Five-Star QM Score, 26K+ patients served.
- Home Health & Hospice: https://digitalscientists.com/healthcare/markets/home-health-hospice/
  AI that gives clinicians their time back. 45→5 min documentation per visit. 2-3 more patients per day, 20% less drive time, 25% readmission reduction, 40% fewer after-hours calls.
- Senior Living: https://digitalscientists.com/healthcare/markets/senior-living/
  Resident experience and operational efficiency for independent living, assisted living, memory care, skilled nursing, and CCRCs/Life Plan Communities. 26K+ residents served, 7 states, 800+ devices in production.
- Health Systems: https://digitalscientists.com/healthcare/markets/health-systems/
  R&D partner for healthcare digital transformation across SNF, IDD, home health, hospice, senior living, and Medicare Advantage. $20M+ verified ROI, $10M+ PDPM, $10M+ RAF, build-operate-transfer engagement model.
- IDD Services: https://digitalscientists.com/healthcare/markets/idd/
  Technology that empowers individuals with intellectual and developmental disabilities. Direct Support Professional workforce tools, accessibility-first design, NeverAlone deployment with Easterseals (Arc of Northeast Indiana, RISE, Passages), Cardinal Services.

## Healthcare Domains

- MDS Optimization & PDPM Revenue Capture: https://digitalscientists.com/healthcare/domains/mds-pdpm/
  AI-powered MDS optimization. $10M+ PDPM recovered, $2M quality incentives, 40-60% time savings, 90%+ diagnosis accuracy. Diagnosis Discovery, Pre-Submission Validation, Quality Measure Optimization. PointClickCare, Epic, Gehrimed integrations.
- Value-Based Care: https://digitalscientists.com/healthcare/domains/value-based-care/
  AI that makes VBC profitable. $20M+ verified financial impact, 26K+ patients managed, 130+ facilities, 245 providers. Risk adjustment AI, treatment-in-place, point of encounter integration. PointClickCare, Epic, Gehrimed, Elation, Acclivity.
- Virtual Care Platforms: https://digitalscientists.com/healthcare/domains/virtual-care-platforms/
  Custom virtual care platform development. We operate the platform we build. NeverAlone serves 26,000+ patients across 7 states with 96% treat-in-place rate. After-hours triage, multi-state licensing, payer billing alignment, connected devices and RPM, AI virtual care assistants.
- Revenue Cycle AI: https://digitalscientists.com/healthcare/domains/revenue-cycle-ai/
  Intelligence layer that fixes revenue at the source. $20M+ verified ROI, 45→28 days A/R, 12%→4% denial rate, 200-300 bps EBITDA, $12M recurring annual revenue. Upstream clinical documentation, coding specificity, payer policy mismatch.
- Ambient AI Scribes: https://digitalscientists.com/healthcare/domains/ambient-scribes/
  Custom ambient AI scribe development. 45→5 minutes per visit, 80% time savings, 6-12 month payback. Medical-grade speech recognition, clinical NLP, HealthContext.AI scaffold. PointClickCare, Gehrimed, Epic R&D, Elation, Cerner, MatrixCare.
- Patient Engagement Platforms: https://digitalscientists.com/healthcare/domains/patient-engagement-platforms/
  Custom patient engagement platforms / Digital Front Doors. Mobile-first, EHR-integrated, family proxy access, activation-retention-care plan adherence. 26,000+ patients and families served. PointClickCare, Gehrimed, Epic, Cerner, MatrixCare, Netsmart, Elation.
- Workforce Intelligence: https://digitalscientists.com/healthcare/domains/workforce-intelligence/
  Multi-facility operational view. 10-30% agency spend cut, 15-25% overtime reduction, $900K annually for a 5,000-bed network. Credential compliance tracking, agency-fill prediction, real-time labor cost analytics, multi-facility, multi-credential, multi-union rules engine.
- Compliance & Quality Automation: https://digitalscientists.com/healthcare/domains/compliance-quality-automation/
  Audit-ready by architecture. 60-80% manual hours cut. CMS, HIPAA, HEDIS, STARS, Joint Commission, OASIS, HOPE, QAPI. GSA Multiple Award Schedule contractor (federal-vetted). Multi-EHR data normalization, configurable rules engine, source-to-submission lineage.
- EHR Integrations: https://digitalscientists.com/healthcare/domains/ehr-integrations/
  Production-grade EHR integration. Bidirectional data flows, event-driven architecture, real-time event triggers. PointClickCare and Gehrimed in production. Epic in R&D environment. Cerner, MatrixCare, Elation Health via custom FHIR/HL7/ADT.
- RAF & HCC Coding AI: https://digitalscientists.com/healthcare/domains/raf-hcc-coding/
  Risk Adjustment Factor (RAF) and Hierarchical Condition Categories (HCCs). $10M+ risk adjustment improvements, 90%+ diagnosis accuracy, 20,000+ patients across 7 states with 245 providers. CMS HCC Model V28, ACO REACH compliant. PointClickCare, Gehrimed, Acclivity, plus CMS claims data.

## Healthcare AI Agents

- Documentation Automation: https://digitalscientists.com/healthcare/ai-agents/documentation-automation/
  Ambient AI scribes that take 45 minutes of documentation down to 5 minutes per visit. 2-3 additional patients per day, 20-30% capacity unlock, 6-12 month typical payback. Medical-grade speech-to-text, clinical NLP, HIPAA-compliant processing, bidirectional EHR integration.
- Back-Office Agents: https://digitalscientists.com/healthcare/ai-agents/back-office-agents/
  Workflow operators (not chatbots, not RPA) for revenue cycle, coding, scheduling, intake. 45→28 days A/R, 12%→4% denial rate, 200-300 bps EBITDA, 30-40% admin cost cut. Production-tested, integrated, payer-aware intelligence.
- Intelligent Scheduling: https://digitalscientists.com/healthcare/ai-agents/intelligent-scheduling/
  AI-powered scheduling that predicts no-shows, optimizes routes, matches patient acuity to clinician expertise. 15% visit completion improvement, 20% drive time reduction, 3-month typical implementation.

## Healthcare AI Guides (vendor-neutral evaluation frameworks)

These are buyer-side evaluation frameworks — not vendor pitches. Each guide includes a 5-Minute Fit Assessment, "Build vs. Buy vs. Partner" decision framework, Red Flags, Questions to Ask Any Vendor, and a Quick ROI Estimate calculator.

- A/R Collection Prioritization: https://digitalscientists.com/healthcare/ai-guides/ar-collection-prioritization/
  AI that identifies which accounts to work first based on collectability. 5-15% bad debt reduction, 1-3% net collections increase, 8-14 weeks to production.
- Claim Follow-Up Triage: https://digitalscientists.com/healthcare/ai-guides/claim-follow-up-triage/
  Pattern matching that surfaces high-risk claims before they age out. 15-25% recovery per FTE, 25-50% denial write-off reduction, 8-14 weeks to production.
- Payer Contract Interpretation: https://digitalscientists.com/healthcare/ai-guides/payer-contract-interpretation/
  AI that reads payer contracts and flags underpayments. 1-3% net collection lift, $500K-$1.5M annual recovery (at $50M NPR), 8-14 weeks to production.
- Patient No-Show Prediction: https://digitalscientists.com/healthcare/ai-guides/no-show-prediction/
  Predicts which appointments are at risk; enables smart overbooking and targeted interventions. 20-40% reduction in no-shows, 5-10% provider utilization gain, 12-16 weeks to deploy, $1.1M+ annually (10-provider example).
- Claim Denial Prediction: https://digitalscientists.com/healthcare/ai-guides/denial-prediction/
  Predict which claims will deny before submission. 25-50% reduction in denial write-offs, 2-5% clean claim rate improvement, 2-5 days reduction in A/R.
- Medical Coding Assistance: https://digitalscientists.com/healthcare/ai-guides/coding-assistance/
  AI that reads clinical notes and suggests codes. 2-5% coding accuracy improvement, 20-30% coder productivity gain, 16-22 weeks to deploy. CPT, ICD-10, HCPCS, PDPM.
- Coding Accuracy Pre-Check: https://digitalscientists.com/healthcare/ai-guides/coding-precheck/
  Lightweight pattern matching that catches coding inconsistencies before submission — no clinical docs or EHR integration required. 10-20% reduction in avoidable denials, 20-30% reduction in coder rework, 8-10 weeks to deploy.
- Discharge Planning Prediction: https://digitalscientists.com/healthcare/ai-guides/discharge-planning/
  Predict discharge delays 48+ hours in advance. 0.3-0.5 day LOS reduction, 5-10% throughput improvement, $6M+ annual capacity value.
- CDI Auditor: https://digitalscientists.com/healthcare/ai-guides/cdi-auditor/
  AI that reviews every encounter for documentation improvement opportunities — capturing revenue traditional CDI sampling misses. 2-5% CMI improvement, 15-25% fewer retrospective queries, $3-5M annual value (300-bed).
- Clinical Trial Patient Matching: https://digitalscientists.com/healthcare/ai-guides/clinical-trials/
  AI that screens patient population against trial eligibility criteria. 30-50% enrollment increase, $10-50K+ revenue per patient, 24-32 weeks to deploy, $12.5M in potential revenue (example).

## Trust & Security

- Security & PHI Handling: https://digitalscientists.com/healthcare/security-phi/
  HIPAA-compliant infrastructure, BAA-ready engagements, encryption at rest and in transit, RBAC, audit logging, zero breaches in DS history. Compliance posture detail across HIPAA, HITRUST, SOC 2, FDA Cybersecurity (for SaMD work), ISO 13485, IEC 62304, IEC 62366, and ONC requirements.

## Key Pages

- Homepage: https://digitalscientists.com/
- Healthcare AI & Custom Software: https://digitalscientists.com/healthcare/
- About Us: https://digitalscientists.com/about/
- Case Studies: https://digitalscientists.com/case-studies/
- Blog & Insights: https://digitalscientists.com/blog/
- Get Started: https://digitalscientists.com/start/
- Careers: https://digitalscientists.com/careers/
- Proof in 5 Days: https://digitalscientists.com/proof/

## Featured Case Studies

- NeverAlone Virtual Care Platform: https://digitalscientists.com/case-studies/never-alone/
- CommuniCare MDS/PDPM Optimization: https://digitalscientists.com/case-studies/communicare-mds/
- HealthContext AI Clinical Documentation: https://digitalscientists.com/case-studies/healthcontext-ai/
- RAF/HCC Coding Automation: https://digitalscientists.com/case-studies/raf-hcc-coding/
- NeverAlone Innovation Partnership: https://digitalscientists.com/case-studies/neveralone-innovation-partnership/

## Recent Healthcare Insights

- https://digitalscientists.com/blog/why-most-healthcare-apps-fail-hipaa-compliance/
- https://digitalscientists.com/blog/technology-priorities-for-multi-site-post-acute-providers-in-2026/
- https://digitalscientists.com/blog/healthcare-revenue-optimization-how-ai-helped-a-post-acute-care-provider-generate-12m/
- https://digitalscientists.com/blog/leveraging-ai-for-roi-in-healthcare-10-custom-solutions-for-2026/
- https://digitalscientists.com/blog/generative-ai-healthcare-emerging-use-cases/

## Contact

- Website: https://digitalscientists.com
- Phone: 404.654.3855
- Schedule a call: https://digitalscientists3.pipedrive.com/scheduler/kOOeAEu2/meeting-with-bob-klein
- Location: Atlanta, GA

## Company Facts

- Founded: 2007
- Headquarters: Atlanta, Georgia
- CEO: Bob Klein
- COO: Nick Alexander
- Team: 75 people (15 US architecture/R&D + 60 Dominican Republic delivery, same timezone)
- Focus: Healthcare AI, Healthcare Data Engineering, Custom Software, Product Strategy
- Compliance: HIPAA, SOC 2, HL7/FHIR
- Verified ROI: $20M+ across healthcare clients
- Key results: $2.4M+ compliant RAF revenue recovery, $10M+ PDPM optimization, $2M+ quality incentives
- EHR integrations: PointClickCare and Gehrimed in production, Epic in R&D, Cerner and MatrixCare via FHIR/HL7/ADT