Friday, December 5th, 2014 – 9 AM Pacific Time/12 Noon Eastern
In this session you will learn:
- Why is personalization important for capturing and delighting customers?
- What are the main drivers of personalization, with examples?
- What is an API?
- How are companies using APIs and personalization to rethink the customer experience?
- How can companies innovate to deliver a more personalized experience with APIs?